ecommerce marketing

7 tips on how social media can be leveraged by fashion brands

  • Kruthika Ganesh
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  • 3 October , 2016
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    • 6 min read

For a fashion brand to be successful, the people behind it must understand, they are not just selling a product, they are selling an entire lifestyle! This has become increasingly easier to convey to the customers, since social media made their entrance. The use of social media in the fashion retail industry is on the rise, because of visual channels like Instagram, Snapchat, Pinterest and YouTube, simply because image is what these brands are selling.
Creating a solid, quality social media following should be a big part of any brand’s social media strategy and these channels are providing the perfect platforms for engaging with users, in order to raise brand awareness, drive website traffic and generate sales. With this in mind, we present seven ways to leverage social media for your fashion business.

Show the personality of your brand!

A platform like Instagram is perfect for a lot of things; including sharing ‘behind the scenes’ pictures for your brand, like major fashion house Chanel or Dolce & Gabbana does. This will make your followers identify with your brand on a more personal level, and that makes them more likely to choose your brand next time. It also portraits a certain lifestyle, to which the consumer wants to belong, and again is more likely to choose your product.

To know more about how to use Instagram for your business.

Use the content from your followers

When it comes to fashion on social media, one of the great things is that your followers will often create a lot of content for you, and it is right there for the taking! User-generated content works like word of mouth endorsement, with the users advertising your brand by sharing photos of themselves wearing your products. These posts, ofcourse reach the followers and provides free advertisement for your brand, but even more important, you can also share these pictures from your own platform, which not only makes the user feel valued, but further more provides any potential customer with an even more relatable post. Companies like Calvin Klein and Nike has some dedicated followers, who always posts their brand.
If you have yet to build up a strong group of followers, that automatically posts pictures of your products and tags you in it, you can consider running a campaign, that urges people to compete in posting their favorite outfit (including your brand, of course!), giving them a chance to win a price from you.

Influencer marketing

In today’s world where people believe people more than brands, Influencer marketing has become the most effective way of advertising. Over the time, many brands from different sectors and industries have shifted their marketing strategy to influencer marketing. Tie-ups with popular influencers help brands reach the right target audience.

Craftsvilla a well- known e-commerce fashion brand achieved great results through influencer marketing. The brand did a campaign with famous fashion influencers across different social media platforms. Neha, one of the fashion influencers shared her experience with crafts villa on her blog and other platforms titled ’Embrace the ethnic wear this season with craftsvilla.’ This post on Instagram received great amount of engagement from her followers.

 

If you have not explored influencer marketing its time you leveraged this option. So, go ahead and try it out today!

Pin it

According to recent statistics, India has around 8.19 million Pinterest users. It is one of the fastest growing social platforms and allows users to save pins and create boards with anything from DIY projects to wedding ideas and fashion tips. Many fashion brands have used this platform successfully. It is a good idea for brands to explore Pinterest more.
Pinning just your products every time might make it monotonous for your users, hence, sharing some ideas or content related to the industry will be a great idea to increase engagement.
Gehna, one of India’s leading jewelry brands has over 5,000 followers on Pinterest. The brand has created boards belonging to different categories based on occasions and festivals. This is an interesting way to showcase your products. It makes it easy for followers to pin jewelry that they like directly from the category they are looking for.

For more tips on how you can use Pinterest, find out here.

Videos

Videos are always more engaging than just images. Video options are available in every social media channel today, be it Facebook, Snapchat, Instagram, YouTube, etc. Top Fashion brands are using videos as a promotion tool. You can showcase your products, take your audience behind the scenes, live stream a fashion show, etc., which in turn will drive more engagement to your page.
Free people, a fashion brand from the US has leveraged the videos feature on snapchat to connect with their target audience. Since the brand caters to the current generation, they decided to reach them through a medium that is most used by them, which is Snapchat. The employees, take their fans behind the scenes by giving them tours of the showroom, models during photo shoots, etc. The brand also connected with their fans on a personal level through a campaign called “Question Wednesdays”where snappers can personally snap their questions to the brand’s snapshot account. They even ask snappers personal and friendly questions. The overall involvement and engagement through Snapchat that Free People provides users ultimately creates a valued and elite relationship for the user.

Snapchat is one platform that needs to be explored for your business. Check out how you can use snapchat for your business here.

Wider reach

Reach a wider set of audience by targeting the right audience through your Facebook or Instagram ads. Instagram has proven to be the most appropriate and a successful platform for any fashion brand to leverage. Create and place ads with visually appealing creatives on Instagram with a Shop now or Buy no call to action button.
Fossil, created a look by putting together products that would appeal to their target segment and at the same time communicate their brand’s personality. They did this through an Instagram ad in which they used a very attractive image with a call to action button and also added a quirky caption.

 

Enhance customer experience

Customer service is always key to any business. It is essential to make sure your customers are happy with your products and services. With social media you can do this by responding to their comments, queries, messages or tweets as quickly as possible. Also, ensure you come across as fun and exciting. People on social media do not want to interact with anything that is monotonous or dull.
Another way of making customer experience a delight would be by easing the process of shopping. With the introduction of social shopping, brands can use this feature to reduce the purchase process. Facebook shop is one of the best ways to do so. So, go ahead and leverage this feature for your brand today!

So, what are you waiting for? Go ahead and explore all these tips and tools today! Find the right one that will suit your business and make the best use of it.

- Other contributor to this blog is Stine


E-Commerce Product Photographers in Mumbai

  • Ravi Chandran
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  • 25 September , 2016
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    • 4 min read

E-Commerce Product Photographers & Studios in Mumbai

According to recent statistics, more than 800 million people from Asia are expected to buy products online, and the number of digital buyers in India is estimated to reach more than 112 million, so online sellers are increasing rapidly in numbers. One of the biggest challenges that the retailers face is, “how to convince their potential buyers through captivating product images?”

To satisfy their customers, the sellers must find a perfect way to showcase their products. That’s why e-commerce product photographers play a vital role in selling a product. Here is the list of top photographers who will help in capturing your e-commerce products to perfection.

Radiance Vision

Radiance Vision offers bountiful services to their clients. They have their e-commerce photography studio with experienced photographers and editors. They also provide photographer and videographer services for other stuff like events, TV commercials, corporate films, animation film, etc.

Photuwala'S Studio

Faisal Miya Photuwale is a Mumbai-based fashion photographer, who has an experience of 5+ years in the field of photography. The studio has a team of 19 photographers, and they have done more than 350 photo shoots that include fashion catalogs, portfolios, product shoots, glamor, wedding photography, and wedding videos.

He likes experimenting new concepts in different genres and has won many accolades. He has worked with various well-known actors, models, and designers like Rohit Verma, Karan Malhotra, etc.

Contact him at +91 91676 19991.

Artpixelphotography

When Amit Desai was a kid, he loved to paint, play music, create art & read literature. Once he grew up, he completed his Bachelors in Commerce (Honors) and Masters in Finance from Mumbai University. He is passionate about photography; thus, he made his passion his profession.

He is one of finest photographers when it comes to candid photo journalistic wedding photography. He says, “I love the thrill and the excitement of capturing ‘the moment’ in my frame.” His knowledge about colors, lights, and tones helps him to give better outputs that satisfy his clients.

Contact Amit Desai at +91 98201 51581.

Digitalstudio

Pashminu Mansukhani is a Mumbai-based photographer, who specializes in industrial and corporate photography. Pashminu always had a great passion towards photography. Understanding his passion, he fine-tuned his talents to become a professional photographer. He has done photography in diverse genres like events, real estate projects, and industrial site projects, etc.

Pashminu has worked with more than 100 major clients like Sony India Pvt. Ltd, NELCO Ltd, Godrej & Boyce Ltd, Castrol India Ltd, Aditya Birla Group Ltd, Indiamart Intermesh Ltd, Hitachi Lifts India Ltd, Calyx Chemicals & Pharma Ltd, etc.

Contact Pashminu Mansukhani at +91 98205 78189.

True shades photography

As the name suggests, photographers of True shades photography will observe and retain the lights and shades of subjects. Arshid Bhimji is the founder of True shades photography. He started his career as a compositor in the VFX industry. Gradually, he began his career in wedding photography. Right now, he is primarily doing wedding, fashion, and product photography.

True shades have a team of 16 specialists, and they have completed about 210 projects with 196 clients. Almost all of their customers are delighted with True shades photography.

Contact him at +91 96995 44211.

Pixelmania photography

Are you looking for a photographer who clicks creative and attention-grabbing product photos? If yes, Pixelmania photography should be your ultimate choice. They are doing photography services for more than 12 years. They provide high-quality product photography at affordable prices. They also provide other value added services like catalog design and printing, ad design, all web based designs, and website development.

Contact them at +91 99209 66691.

Are you looking for photographers from other cities? Check the top e-Commerce product photographers in Bengaluru and Chennai.


How mobile search can help offline retailers in India

  • Bindhya Chenthamara
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  • 22 August , 2016
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    • 5 min read

While some might say that digital has opened the doors to online players and has blurred the existence of local retail stores, new research says that the relationship between digital marketing & in-store shopping is far more interconnected than that. Foot traffic & word-of-mouth which were the assets of offline retailers before digital & mobile entered the lives of people, are not anymore the only assets which can be relied on.

Local retailers, in general, believe that online marketing works only for e-commerce websites. But, digital doesn’t just drive e-commerce, it actually gets consumers into local stores.

Connecting offline retailers to the mobile users

We are living in “always-on search world”, where people are always able to search. When they want to buy things or when they do have a query, they turn to their smartphones. Consumers now spend more than 15 hours per week researching on their smartphones.

Impact of mobile on the store visit

There was a time when people would have to get to their computers. But now, searches on the desktop have dropped as mobile is always in reach. It is found that 21 percent of in-store shopping in urban India is influenced by digital and 18 percent is influenced by mobile. If you have a physical store, then mobile search is the new threshold to your store.

Store visits after online research

Most offline retailers in India are not aware of various mobile marketing techniques which they think are only for e-commerce players. This has led to them not making efficient use of the web to provide necessary information to the customer. Whereas, according to research customers are likely to go to an offline store when they find the store they are looking for listed in search results. It is found that 3 out of 4 shoppers who find local information in search results helpful are more likely to visit stores.

    Image source- https://www.thinkwithgoogle.com/

The retailers need to realize that consumers shop digitally before going into the store and they should make sure they provide all the information that customers are looking for online. Thus, retailers should have the right digital marketers as this will help to drive more customers to visit the stores.

Online Advertising Techniques To Create Online Presence

What most offline retailers lack is the right guidance how digital marketing can be leveraged to bring sales. There are many different ways in which the visits to their local store can be boosted.

  • Search Advertising

This is the most effective method to reach out to as many customers as possible as shown by recent statistics. Many big companies engage in Pay Per Click (PPC) advertising. This is because PPC ads work in a way that brings best customer attention with minimal expenditure.

 

Brand Search Advertising reinforces the brand name, increases brand value and brings about brand awareness. These ads are so effective because they give the customer all the information he/she needs to know about the brand within a few lines. This way the customer does not spend a lot of time reading the ad, but manages to get the required information.

Also, ads can be shown to the people who search for the products using relevant terms. For example, one who is looking for a laptop store close to his location can be targeted using relevant search terms like laptop store near me, laptop stores in Chennai, which people normally use.

Another advantage of the PPC ads is that they can be targeted to the desired audience of a particular location, preferably places around their stores using Radius targeting. This way the ads are shown only to the people who might be interested in the product or service and more likely visit the store.

 

Since the retailer is charged each time these ads are clicked, showing these ads to a targeted audience will result in an increased conversion rate which will in turn result in an increased ROI. Where they appear is chosen by the retailer, but its ranking is decided by Google based on a number of factors.

  • Organic Search Listings

This is the most traditional method by which offline retailers can show up on a customer’s search field below top PPC ads without having to pay a penny. A link to the retailer’s website automatically shows on the customer’s screen when he/she searches for something relevant to the products offered by the local store.

 

Where the retailer’s website is listed is again decided by Google based on the relevance of content and other factors. What the retailer should ensure is to provide the right and relevant content on the website of the store so that it shows up higher in the  organic search listings. Hence, by this way the store can get a few more customers to visit its website by making sure it has a user -friendly website.

  • Google Business Local Listings

An important feature that drags customers to stores near their current location is the store locator available on Google. Using this feature the customers can know exactly how far the store is located from their present location and they can head straight to the store with the navigation feature of Google maps. Hence it is essential that all stores add their location on Google using Business map locator.

 

When a customer searches for something like textile stores, a list of textile stores nearby his/her location shows up with the address information of each store. By clicking on any of these stores in the list the customer can know exactly how far the store is and how long will it take to get there with the help of Google maps. Hence, if a customer knows that a store is close by to his/her location, then it drives the customer to visit the store.

  • Tracking Results

In order to track the source of the leads that we receive through the above advertising methods, it’s recommended to generate unique phone numbers for each advertising channel. This way we can measure the effectiveness of each channel.

Digital bridges the gap between customers and stores

Today the consumer's path to purchase is becoming increasingly mobile. Retailers that provide relevant, local information online will increase both reach and sales. While helping to drive customer in-store it will also help to enhance the customer’s experience once he/she has entered the store. Mobile has reshaped the way the people shop, that is in a good way and retailers who make use of this in the right way will see themselves moving ahead.

 


ISB Program on Marketing & Analytics for Ecommerce

  • Vikas Chawla
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  • 3 December , 2015
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    • 4 min read

Contextf

At the beginning of 2015, we had spoken about how social media analytics is going to change in 2015, especially for ecommerce companies. Since then we have seen significant strides in multiple aspects. Each of the social media channels, their targeting and analytics has become a lot more powerful. In terms of integrated CRMs to build a single view of the customer we have seen lots of new products such as BetaOut which have made advanced personalization tools available to even SMEs and mid-sized businesses. In terms of content creation and using analytics, there are tools like BuzzSumo which help understand what kind of content is trending and being shared.

Introduction to the ISB Programme

2016 is going to be an even more exciting year for such advancements & we hope to see a lot more interesting tools being launched. With so many advancements, one needs to be abreast with the new trends and how to effectively integrate it into a singular approach. In this context, we came across the programme on Marketing & Analytics for Ecommerce Industry by Indian School of Business (ISB), Hyderabad. We have a list of digital marketing courses in India and this programme is an essential addition to it. This is a 5 day programme and ideal for CMOs, Digital Marketing Strategists, Ecommerce entrepreneurs. With faculty from ISB & Emory University, the programme is designed to give a strategic and hands-on perspective of cutting edge topics in eCommerce & mCommerce marketing.

The programme gives a holistic approach to omni channel retailers who are leveraging the ecommerce market place model and brick & mortar stores. Aspects like the purchase funnel and lifetime value of the customer are essential for an e-business and the programme focuses on how return on investment can be optimized for such businesses.

Analytics is key to success

Website/app analytics and social media analytics is also a key element of the programme and that is absolutely essential for ecommerce startups. By using tools like Google Analytics or Omniture for websites or MixPanel for apps, companies can get a lot of structured data in terms of which channels of acquisition are working, what content & messaging is getting better results and as to which demographics of users are converting. At the same there is a lot of unstructured data because still a lot of startups don’t have a single view of the consumer – there are emailing tools like MailChimp, On Site engagement tools like WebEngage, Intercom & HelloBar and ofcourse the ecommerce platforms like Magento, WooCommerce. All these tools don’t talk to each other yet and tools like BetaOut are trying to fix the issue. There are also a lot of conversations & comments across social media channels and it can be challenging to manage this and to decipher meaningful insights because it’s unstructured data.

Cost effective Customer Acquisition & Customer Retention is the only way to make it sustainable

Experimenting with different channels, messaging & audiences is an essential way to optimize customer acquisition cost. Granular targeting & advertising has never been easier to accomplish and each of the tools – be it Facebook, Google Search, Twitter or even Native Advertising, the tools are getting better at segmenting the audience and their interests. To add to this complexity users have multiple touch points with an app or ecommerce site – across multiple devices, multiple locations and gaps during their interactions. So attribution becomes a challenge as the last touch point cannot be attributed just to the last touch point. Zarget or Improvely are great tools to set this right where it captures each touchpoint of the user so that attribution can be made appropriately. This allows for optimization of marketing spends in the right channel. With immense competition in ecommerce with each company vying to retain the customer, retention strategies and personalized messaging is key to success.

Optimising your website and especially optimizing the product pages is critical to effective cost per acquisition (CPA). As Neil Patel points out in the above article, product pages is where visitors become customers and that should be the page that needs to be made persuasive, not just the homepage. Tools such as ZargetCrazyEgg and Inspectlet help you understand how users are behaving on the site and how it can be optimized to get better conversions at lower costs.

The programme at ISB has a key component to understand how this structured & unstructured data can be used to get actionable insights on acquisition, retention and conversion optimisation. Usage of many of the advanced tools will also be covered. The ISB Programme is from 4th to 8th Jan at Hyderabad and would be a great opportunity to get practical insights into the above aspects and to also cross learn from other specialists who will be attending the programme too.

ISB has also introduced a new program on Digital & Social Media Marketing Strategies, and the first batch of the same is going to take place from May 22 -25th, 2016. More details can be see at ISB Centre for Executive Education.


Customer Lifecycle Value vs Cost of Acquisition in Ecommerce

  • Abhishek Kumar
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  • 14 September , 2015
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    • 4 min read

You cannot acquire a customer for life. In ecommerce, loyalty is a thing of the past. Many startups and new businesses struggle to find the right balance between customer acquisition & retention. This is especially true for the ecommerce industry. In the quest to growth hack to the next level, ecommerce businesses go all out to acquire new customers sometimes at unsustainable costs.

Over a longer term, online retailers might want to discontinue the channels that have a consistently higher cost of acquisition (CoA). But customer acquisition cost alone is not the right metric to evaluate the performance of an acquisition channel. Ecommerce businesses should instead be including average customer lifecycle value for customers from a particular channel as an important metric for strategic decision-making. This article can help ecommerce businesses garner a better perspective to guide their business decisions.

Customer Lifecycle Value (CLV)

In simple terms, customer lifecycle value is the projected value a customer generates over the entire lifetime of their interaction with the brand. Focusing on CLV can help a company determine optimize the marketing spends, allowing it to focus on more profitable customers.

CLV as a metric assumes greater significance when put together with CAC. The CLV:CAC ratio is a powerful metric to define the Return on Investment (ROI). Focus on both the levers can help you devise a winning strategy.

Let’s take a look at the comparative illustration of 3 customers from different acquisition channels (A, B & C) assuming 1 year as the time period under consideration:

How to calculate the Customer Lifetime Value

First step would be to segregate the customer acquisition and purchase data on the basis of marketing channels. Once this is done, there are 2 principal models of calculating the customer lifecycle value:

  • Historic Model

Under this model, the gross profit from all historic purchases of individual customers is summed up & divided by the total number of customers. This gives the average CLV for each acquisition channel.

  • Predictive model

This is an advanced method built upon the historic model. Predictive model uses the past customer behavioral pattern to predict the lifetime value of customers. This factors taken into account by this model are as follows:

  1. Number of visits per month (N)
  2. Average customer basket size per visit (B)
  3. Average profit margin per customer (m)
  4. Historical customer retention rate (r)
  5. Discount rate for future cash flows (d)
  6. Average customer lifespan (l)

Assuming next 10 years as the time period (T) for consideration, let us look at the formula that can help you arrive the lifetime value.

Average customer value per month (v) = N*B

Total customer value per year = S = v*12

Total lifetime spend of the customer = L = S*10

Average gross margin per customer lifespan = G = L*m

CLV 

= N*B*12*m*[r/(1+d-r)]*T  

= S*m*T*[r/(1+d-r)]

= G*[r/(1+d-r)]

The final CLV value obtained can be plugged in the ROI ratio (CLV:CoA). Greater the ratio, the better the impact on the company’s growth strategy.  The ROI ratio can be used as a good measure to evaluate the performance of the marketing channels and accordingly optimize the budget allocation.

Factors boosting customer lifecycle value

For the CLV model to work, the data set under consideration has to be long enough to provide. CLV is not just for evaluating the marketing channels and campaigns, it can be a great lever to look at the overall business strategy for ecommerce businesses. There is nothing wrong in looking out for new customers. But, it’s important to look at the value brought by ten new customers acquired vis-a-vis ten retained customers. From the cost perspective, it mostly turns out cheaper to retain existing customers. With the wide array of choices thrown open to the consumers with just a click of a mouse, brand loyalty and customer retention becomes more important.

A quick look at Nielsen’s Global Loyalty Sentiment Report provides good insights into the consumer sentiments that result in switching retailer & brand-hopping.

The 5 factors listed above- price, quality, service, selection and features; can together drive the lifetime value of your customers. Doubling the CLV of existing customers is equivalent to doubling the customer base. Here’s some handy tips that can help online retailers increase the CLV:

  • Loyalty programs has been used by offline retailers for a long time to create long term loyalty and drive repeat purchases.
  • Do not charge for product returns. It does put in a load on the operations side but brings in the baggage of good experience and more future purchases.
  • Size Fittings is one of the major reasons for product returns. Interactive tools for size fittings can go a long way in aiding customers to find the right size for categories like footwear, apparels, etc.
  • Ecommerce is all about providing easy access to products and services from the comfort of the home. Similarly, customers expect an excellent 24*7 support to aid them for their queries and complaints.
  • Wider range of custom delivery options is required. Ecommerce players like Amazon provide different delivery options that allow you to get the product delivered even in 1 day. Other possibilities can be incorporated like the option for nominating friends, etc. to be delivered the product in the absence of the customer.
  • Being in touch is important. Sending post purchase emails and festival wishes can be a way to continue to have relevant mind space. We usually recommend using Mailchimp or Sendgrid for sending out emailers and tracking its results.
  • Do not fail to surprise them. Sending a small reward or gift along with their purchased product can win their heart and create a long term goodwill for your ecommerce brand.

Don’t stop marketing on unprofitable customers but start actively engaging with profitable customers

In the rapid-growth ecommerce boom, it’s easy to get lost in the race for acquiring new customers. Brands go upto the extent of acquiring new customers at 10x the historical averages. They fail to remember that retaining your existing customer can cost lesser and would pay in the longer run to get hold of these low-hanging fruits.


E-Commerce Product Photographers in Bengaluru

  • Varun
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  • 24 April , 2015
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    • 3 min read

The way products are displayed online creates a great brunt on the buying choice of a customer. Amateur looking photographs can destroy a consumer’s expectations and trust on the website or the brand.  E-commerce websites need to display visually appealing products that will influence the customer to buy it from them, rather than making them prefer a brick and mortar store.

Business owners have spent a lot of money on building websites, hiring secured payment channels and other facilities. As a part of this checklist, it is time for them to look for people who would start taking photographs of their products and display on the website, in the most appealing way.

Here is a list of some top eCommerce Product Photographers and Studios in Bangalore.

G16 Studios
G16 Studios is one of the leading e-commerce product photography studios in Bangalore. They work with top Indian E-Commerce websites like Zara.com, HM.com & Mango.com. They have an exclusive approach to product photography and organize models from across the world for photo shoots. In addition to their photography services, the studio also helps large volume businesses to set up their own photography studio. This move is said to bring down the production cost by 60%. Contact: Abhijeet Sojwal +91-9886652280

Aroun Kesavaraj
Aroun Kesavaraj is one of the most acclaimed professional photographers in India. With over a decade of photography experience, he has worked with Prasad studios (Prasad SFX) under various projects. He is also an Auto-desk Combustion certified professional. Widely known for his commercial and professional portrait photography skills, Aroun has a keen eye for detail and exquisite visual language. This makes him a natural choice for product photography. Contact: Aroun at +91-9900001943

Kiran Nama
An architect turned photographer, Kiran Nama is first in the city to start the digital photographic trend. He is a renowned product photographer who has closure with various high profile clients. He is much interested in trying out new things and hence does not practice single photography style, but most of his works are as a product photographer. Contact Kiran: +91-9845255406

Jaggi
Experimenting with still life and lifestyle photography, Jaggi has been stinking awe and wowing clients as an advertising photographer since 2000. He brings a unique combination of skills to photography and is one of the most technically savvy and aesthetically inclined photographers in the industry .He also has the penchant being a virtual one-stop show when it comes to recreating, fabricating, or improvising with products, props or background, including pre and post production. His skills are admired and are proved to be very effective in product photography. Contact Jagadeesh +91-9845054400

Purnendu Bala
With over 6 years of experience as a photographer, Purnendu Bala owns an eminent fashion photography studio. While his expertise lies on his specialized skills required to groom a model's personality, Purnendu also excels in product photography dedicated to provide professional level of quality of work which not only reach your business to your audience but give you Return on Investment. Contact Purnendu: +91 8147872032

Full House Labs
Established in the year 2012, Full House Labs is a media content production house started its operations to provide quality media ingredients for business promotion. The production house is a pool of innovative freelancers working on advertisements and social media branding. They also have a team of expert photographers and editors who work on product photography for Ecommerce websites, in which they are a prodigy at. Contact them at +91-7411167810

Have we missed any other Product Photographers in our list?
Do write to us or share their details in the ‘Comments’ section below.


Are you going to be hit by Google’s Mobile Friendly Update

  • Abhishek Kumar
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  • 21 April , 2015
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    • 3 min read

Almost a year back we had created a list of top Indian Websites that were not responsive. A lot has changed since then. Myntra has moved to an App Only approach and closed down their mobile site. In the same context, Google’s next update is expected to be rolled out on April 21, 2015 and will concentrate largely on positively impacting sites that are mobile responsive. There will also be a marginal negative impact on mobile search results for websites that are not responsive.

So the question to ask here is, whether you site is mobile friendly? Google has its Mobile Friendly Testing Tool which can help you check. If you get a message "Awesome! This page is mobile-friendly.", then you have little to worry as you will most likely be on the safer side of the line.

However, for those who haven’t made their site responsive this Google update is going to put in jeopardy the search traffic and eventually ranking. Here are some tips to help you get started on this front.

  1. How to Ensure You Site Is Mobile Friendly 

Creating a mobile responsive site will be the key step towards being in tandem with the Google update. This was Google’s announcement earlier this year which clearly indicates Google’s focus on mobile friendliness. “Starting April 21, we will be expanding our use of mobile-friendliness as a ranking signal. This change will affect mobile searches in all languages worldwide and will have a significant impact in our search results.” 

The main reason behind the update taking this path is Google’s consistent stand on giving users the best online experience. With mobile traffic having significantly overtaken PC traffic in the past two years this update seems all the more relevant. Google even has an extensive guide on creating mobile friendly sites. If you have Google Webmaster they have a new Mobile Usability feature to showcase if there are usability issues that still exist.

If you are using a Content Management System (CMS) To make your site mobile friendly here are a few essential tips:

For Word Press Sites: If you own a word press site you can simply use a plugins available online. The three best plugins available are 

  • WP Touch: This plugin converts your website automatically for mobile devices. The admin panel of the plugin allows you to modify various aspects of the site’s appearance enabling you to provide a simpler yet stylish version of your website. They have a free theme which works wonders but they also have premium mobile themes if you are looking at something more specific. It essentially takes your existing content on wordpress and embeds it into the mobile theme.
  • WP Mobile Detector: This plugin works by automatically detecting whether the browser being used is from a normal phone or smartphone. Once detected it loads a compatible version that suits the particular browser.
  • Mobile Press: Renders a mobile friendly version of the site when accessed via a phone. It also provides options to use other custom themes for better user experience. 

For Magento Sites: Using existing mobile responsive themes is one option that many are considering. If you have an existing theme which is non-responsive then there are plugins to help with this.

  • ShopGate: This plugin allows you to launch your own mobile website or native app with your existing magento installation. The look and feel may not be identical to your existing desktop design but its a quick fix.
  • SimiCart: Another way to handle this issue on Magento is to have a native Mobile App connected with your existing Magento installation. Simicart is an amazing tool to accomplish this.

The last option would be to adapt the existing theme to being responsive, but it requires extensive changes to be made at the code level.

  1. Increase Speed of your Mobile Site

The time your site takes to load plays a strong role in improving your page rankings. Despite the best mobile data connection, sites sometimes take a while to load and the reason behind it could be due to complex codes, slow server and other factors. Analyzing these problems and addressing them quickly can help give your site an advantage.

Using tools like Google PageSpeed Insights or Pingdom Speed Test tool can help give you an insight into the changes you can make in your site to make it speedier.

Once these changes have been made appropriate modifications have to be made in the Google Webmaster Tool as mentioned in the steps below.

  • Sign into your Google Webmaster account and add your site if you haven’t already.
  • Once done click on the crawl option in the sidebar and then click on the ‘Fetch as Google option’
  • Select the mobile and desktop options one by one and click ‘fetch and render’.
  • Once rendered you will then have to click on the ‘submit to index’ button to let google crawl your updated site.

With the update coming out today, it would be prudent to make these changes to your site as early as possible. Making changes sooner will help your traffic remain higher after the update. If you are having difficulties in making these changes, hiring good developers to make them is always a recommended option.

We would love to hear from you if you have seen any positive or negative mobile traffic from today. Please do share it in the comments below.


How to sell across multiple E-Commerce marketplaces

  • Suneil Chawla
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  • 9 April , 2015
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    • 3 min read

As the growing digital population is all set to rock India's economy and business landscape, it has become vital for businesses to go online as well. A budding entrepreneur who is looking at selling his products online can create his own e-commerce website or sell products on other online marketplaces such as Flipkart, eBay, Amazon, etc.

After registering with these online marketplaces that allow you to sell products for a commission, managing different dashboards, stock list & inventories becomes difficult. In order to simplify the online selling process, tools have been developed to integrate all of these into one single dashboard.

Tools like Browntape, ecomdash, boostmysale, etc provide one common dashboard to manage all your orders and inventories across e-commerce platforms. Let’s take a look at what each of these softwares have to offer:

Selling across multiple ecommerce marketplaces in India

If Indian market is your main business focus, the below mentioned tools are some of the key players in providing inventory and order management solutions:

1. Unicommerce

Unicommerce, recently acquired by Snapdeal has an inventory management software for e-commerce, integrated with some of the world's leading online marketplaces and cart solutions.

It helps in complete order fulfillment life-cycle through real-time maintenance of inventory, orders and shipping process. One can also view key metrics and insights with respect to sales and performance using a single dashboard.

2. Browntape

Browntape lets you sell your products across 8 platforms which includes eBay, Amazon, Flipkart, Snapdeal, Rediff Shopping, Tradus, Naaptol, shopclues, etc.

It provides a centralised inventory management system that keeps track of the stocks and orders that come in on a real-time basis. One can also print out the shipping labels and send out automated emails to the customer about purchase order status.

3. Boost My Sale

This easy to use e-commerce solutions provider integrates inventories, sales and other management factors in one single window. It not only streamlines and automates the processes but also provides insights on scaling up your business and visibility. With real-time inventory and sales figures, Boost My Sale helps in quick decision making and growing the business without having to worry about everyday challenges in sales & supply chain management.

Selling across multiple ecommerce marketplaces globally

Businesses that operate on a large scale and have tie-ups with global online marketplaces can make use of these tools for hassle-free sales and operations:

4. Ecomdash

ecomdash is yet another inventory management & order fulfillment software for multi-channel e-commerce sellers. It provides a single view of all e-commerce operations using a single dashboard. Sales, shipping & inventory management is all automated and also lets us monitor sales & supply chain through effective data management.

5. Orderhive

Orderhive is a multichannel order & inventory management system that is integrated with leading marketplaces and businesses. It cuts down on the additional infrastructure and maintenance cost for online sellers through its simplified back-end process management. It also provides customised offerings to suit your business needs, in terms of having a dedicated server (such as Bluehost) and managing it efficiently.

6. Seller Active

It’s a cloud based inventory management application that consolidates and processes orders from multiple marketplaces. It removes the clutter out of multichannel selling and gives real-time updates on competitor's pricing as well. It also analyses shipping rates and gets the most cost-efficient rates from leading delivery companies to process the orders.

Online selling across various marketplaces means having to oversee and manage different channels and processes. As and when the business grows in terms of more online marketplaces and product orders, resorting to such tools & solutions providers becomes inevitable. They greatly help in streamlining processes, reducing the infrastructure cost and provide great insights, which might otherwise go unnoticed in a daily tracking routine.

Do try out the trial versions or subscribe for the above mentioned tools for your business and share your experience with us in the ‘Comments’ section. And in case we have missed out on other important channel & inventory management tools, do write to us.


E-Commerce Product Photographers in Chennai

  • Krithika Ramani
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  • 31 March , 2015
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    • 3 min read

Product Photography is an important design element for an e-commerce portal, as the sense of sight plays a major role in online shopping. One of the challenges for an e-commerce site is to satisfy the needs of a customer wanting to touch and feel the product before buying it. Visually appealing product images have the power to impress & persuade a customer into buying a product and tend to affect your website’s bounce rate and conversion rates.

Product images should not only be appealing, but also match your brand’s image and the overall aesthetics of your website. Instead of solely relying on your vendor for product images, one needs to plan and make use of the best product images that have the potential to sell. This is where professional product photographers come into play, to bring out unexplored angles of a product and visually explain the product functionality in the simplest way possible.

Through this blog post, we bring to you some of the top e-commerce product photographers in Chennai:

1. Kunal Daswani Photography

Kunal Daswani is one of the leading photographers in Chennai with a unique style and eye for detail. Much known for his fashion and commercial photography, Kunal has worked across various brands & industries. Contact Kunal: +91-9840823223

2. Prasana Photography

Specialised in advertising and commercial photography, Prasana is one of the most sought after professional photographer for major retail and corporate clients. He has won awards in recognition of his work and is now the official photo mentor of Nikon School for Tamilnadu & Pondicherry. Contact Prasanna: +91-9884878101

3. Sukil & Khushboo Photography

Sukil & Khushboo are professional photographers with experience across various fields and have assisted iconic photographers such as Iqbal Mohamed & Sundar Ram. Their strong technical knowledge and passion for the art has helped them go a long way in accomplishing projects for clients in the field of fashion, food, architecture & consumer goods. Contact Sukil & Khushboo: +91-9841226201

4. John Sudhakar Photography

Backed by a well-equipped studio and an image processing facility in Chennai, John Sudhakar has produced some of the remarkable works in the field of Photography. He’s been teaching Photography at various ad clubs &training institutes over the last few years and has represented many iconic brands photographically. Contact John: +91-9382148000

4. Dewakar Photography

Dewakar is a Chennai based professional photographer with more than 10 years of expertise in this field.
He has worked with a wide range of corporate clients as well as advertising agencies and specializes in identifying and highlighting the uniqueness of each product through his camera lens. He infact owns a product photography studio that gives him the flexibility to explore new techniques and styles. Contact Deewakar: +91-9840053133

5. Muthukannan Photography

Muthukannan is not only a successful wedding & commercial photographer in Chennai, but is also known for his photography institute called the Visualite Academy. He strongly believes that a good product photograph can increase its chances of selling and uses his several years of experience in creating the right product portfolio for his clients. Contact Muthukannan: +91-9790836256

Are there any other Product Photographers that you know of and we've missed them in our list?
Do write to us or share their details in the 'Comments' section below.


Facebook announces product ads for ecommerce

  • Rohit Uttamchandani
  • |
  • 18 February , 2015
  • |
    • < 1 min read

Facebook has announced that they will shortly be introducing product ads, wherein advertisers can showcase and promote multiple products and even entire product catalogs through ads on the social network. This seems to be great news for advertisers, especially for ecommerce companies as this will enable more products to be shown to a wider audience.

 

[caption id="attachment_16798" align="aligncenter" width="619"] Image Courtesy - Facebook for Business[/caption]

 

Quoting from the announcement,

“Product ads can be customized for use throughout the customer journey, from discovery/awareness through purchase. Here are some options:

Advertisers can automatically reach people who visited their website/app (via Custom Audiences), or reach people based on specific interests, locations, etc.

Advertisers can curate ads as they see fit. For instance, they can highlight products that were viewed on their website/mobile app or showcase best selling products. Or they can create a multi-product ad that highlights the different benefits of a single product.”

Advertisers can upload entire product catalogs and then use advanced Facebook Ads targeting techniques to reach the right customers who would be interested in those products.

We can’t wait to try out this new feature and share our experience on the results acheived. Do share your experience with it as well.


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