Brand & Design

Top Business Centres in Chennai

  • Nandita Raman
  • |
  • 8 September , 2016
  • |
    • 2 min read

The concept of shared work spaces and business centres is getting extremely popular these days. With Business Centres offering ready-to-move-in workspaces, it saves established companies and startups an easy way to setup operations.  With significant cost saving potential and opportunity to network, many start-ups and businesses are moving towards shared workspaces and business centres. Convinced you should try this out? Here is a list of best business centres in Chennai.

  • The Executive Centre

With cutting edge infrastructure, The Executive Centre provides office spaces that are perfect for start-up and small businesses. Their office spaces have high-speed internet, meeting and conference facilities, making it extremely convenient for businesses. Apart from serviced offices, they also offer virtual offices, co-working space, and instant offices. The Executive Centre is also present in Mumbai, Pune and Bangalore as well.
Location: Tamarai Tech Park Level 5, Thiru Vi Ka Industrial Estate, Inner Ring Road, Guindy, Chennai, Tamil Nadu 600032

  • DBS Business Centre

Located at the heart of the city, DBS Business Centre has an entire range of world class business facilities combined with personalized service. With facilities such as secretarial services, meeting rooms, pantry services and safe deposit lockers, DBS is ideal for any business.
Location: DBS House 31A, Cathedral Garden Road, Chennai -600 034

  • MLS Business Centres

MLS Business Centres are fully furnished offices that are equipped with professional telephone answering, secretarial support services and meeting and conferencing facilities. Apart from Chennai, MLS Business Centre is also present in Pune.
Location: 148, 6th Floor, Dr.Radhakrishnan Salai, Mylapore, Chennai - 600 004

  • Regus

With flexible options and World-class IT and telecoms infrastructure, Regus provides office spaces for one person or a whole team, for a day, week, month or as many years as needed. Regus has modern office furniture, professional business environment and on-demand access to meeting rooms by the hour. Apart from Chennai, Regus is also present in other cities in India including Mumbai, Pune, Ahmedabad, Jaipur, Hyderabad, Bangalore, etc.
Location: Chennai Citi Centre 10/11, Dr. Radhakrishnan Salai, Level 6, Chennai, TN 600004

  • Vatika Business Centre

Vatika Business Centre provides high quality, fully furnished office spaces designed for all kinds of small, medium sized to large corporations. With modern amenities and state-of-the-art business environment, Vatika Business Centre is also affordable. Besides Chennai, they are present in Mumbai, New Delhi, Bengaluru, Hyderabad, Gurgaon and Pune.
Location: Prestige Polygon, 3rd Floor, 471 Anna Salai, Teynampet, Mount Road, Chennai - 600035


Top 10 Financial Startups in the World

  • Srilakshmi
  • |
  • 13 August , 2016
  • |
    • 2 min read

Unlike corporate companies, start-ups are not about the limelight. They are about distortion, adjustments, hard work, dedication, integrity, taking responsibility, and struggle, especially financial startups. While founding a financial or Fintech startup seems to be a cool career plan, not every startup reaches the top of the ladder and has attributes that can help it become well-established. Some of the 10 well-known financial start-ups that caught the world’s eye are as follows:

1. Adyen

Headquarters: Amsterdam, Netherlands

Founding year: 2006

Industry: Multichannel payment services

Known for providing advance payment services to more than 3500 plus merchant brands like Uber, Facebook, etc., the company has reported over 100% growth in its revenue and almost 40% growth in customer acquisition by the year 2014.

2. Avant Inc.

Headquarters: Chicago, USA

Founding year: 2012

Industry: Financial Technology and services

Previously known as AvantCredit, this Fintech startup was originally planned to serve as a mid-prime lender. Gradually, they began offering loans to many states in the US. In the past 4 years, the company saw a sizeable growth.

3. TransferWise

Headquarters: London, England

Founding year: 2011

Industry: Peer-to-peer money transfer services

This Estonian developed startup supports more than 300 currency routes globally. With more than £3 million transferred, for the customers, the company’s money transfer policy looks no different from the traditional money transfer service. However, the difference lies in the backend on how TransferWise routes the payment.

4. Nova Financial

Headquarters: London, England

Founding year: 2015

Industry: Property and finance advisory firm

The independent startup, Nova Financial Ltd. is a privately owned firm, which specializes in assisting clients to identify the most suitable property investments for their specific personal situation based up on their goals and preferences.

5. Dianrong

Headquarters: Shanghai, China

Founding year: 2012

Industry: Personal finance & software firm

What started as a brainchild of Mr. Soul Htite, this startup is now China’s leading internet financial services company. With 2500+ employees and 25+ offices across China, this firm offers innovative financial solutions.

6. KnCMiner

Headquarters: Stockholm, Sweden

Founding year: 2013

Industry: Bitcoin mining

This unique Fintech startup provides secure, effective, and green blockchain power to the world. In short, their aim is to design, build, equip, and run industrial computing centers on renewable hydropower.

7. Paytm

Headquarters: Noida, India

Founding year: 2010

Industry: E-commerce

What started as a mobile recharging and bill payment app is now a eCommerce startup. Now India’s largest mobile payment service platform, Paytm Wallet is used for various online payment services as well.

8. Number26

Headquarters: Berlin, Germany

Founding year: 2013

Industry: Modern banking services

Styles as a bank of the future, Number 26 provides free and flexible services that differs from the conventional, rigid bank structure. Launched in Germany and Austria, the firm has almost 10,000+ customers.

9. Freecharge

Headquarters: Mumbai, India

Founding year: 2010

Industry: Bill payment and recharge

Started as recharge and bill-payment app, Freecharge was named as one of the most promising technology startups from India by Pluggd.in, in the year 2011. By 2015, Freecharge was however acquired by Indian e-Commerce platform Snapdeal for a whopping INR 28 billion.

10. Prodigy

Headquarters: London, UK

Founding year: 2007

Industry: International student loans provider

This startup helps international students, who want to attend participating business schools or other postgraduate schools, by providing them student loans. In the current year, Prodigy Finance was included in the European FinTech 50.

Speaking on financial start-ups, follow our YouTube channel Paisa Pujari for unmatched financial tips that help you keep your expenses in control. Here's a video on the smart use of credit cards to get you going:

 


User Experience – Getting back to Basics & Filling The Gaps

  • Administrator
  • |
  • 3 August , 2016
  • |
    • 4 min read

The principle of User Experience has not changed in the past few decades; our approach to UX, on the other hand, is constantly evolving. User experience is the means, not the end to a problem; the process is never ending. The art of balancing user needs and brand message is an important element. We already have many trends rolling out in pace with the technology, and it all boils down to knowing what to use when.

Truly understanding your user

In the race to catch up with the latest trends and continuing to do what exists, we forget the most important aspect – users. It sounds like UX 101, but this is where many designs lose vision. We forget to find out what the users need and instead assume what they want. As a result, most websites look alike and most experiences feel the same.  One may argue that it is efficient and gets the job done. I agree, but what you haven’t tried out may get greater results. Grab the better one, always.

Do you really need a compulsory registration, does your customer have to go through 5 pages before buying a product, and does that information about the company founders on the home page help in any way? Your average user probably does not. The definitive answers to these can be found with some user research, but it’s important to ask these questions. One such case in point was when we designed a simple, no-scroll landing page for a real-estate client. The users had only the most important information presented to them without the frills. The main CTA on the mobile version was a callback feature, which encouraged users to drop just their numbers, without giving out much personal information in an enquiry form.

Rather than add a feature because the competitors do it or because it helps with ROI, we need to achieve the same without turning off the user. Find creative ways to add new dimensions to the user journey, a perspective for every type of user.

Satisfying the outliers

With technology advancing each day and the number of devices multiplying, we have a greater challenge to cater to every member of the community. Crafting experiences that are inclusive to all can be a challenge, and the key to achieve that is by understanding that there is no single approach to every problem.

There are plenty of avenues to bring in more users, increase conversions and make more money for the clients. The need of the hour for many businesses is to take it further and this is where UX fits in nicely. Instead of concentrating on what the majority of the customer base is thinking; we need to start looking at what the minority wants. In many mobile versions of our websites, we come across devices that are used by less than 15% of the users but we have ensured that they have a similar experience of browsing as the rest. Customizing to each device size is a little work, but it yields good results in the long run. Begin by understanding how the bottom 20% of the users behave and find ways to enhance the experience for them. Tap into all of your demographics and include the lesser-used browsers; the aim is to have a consistent user experience for all.

Personalization is important; users want to feel that businesses are directly talking to them. A good design gives them that without compromising on brand message and end-goal.

Decluttering without handholding

The last few years saw design minimalism in websites and apps – hamburger menus, single color & typeface, flat icons and hidden sections (the footer especially). This approach clearly works because the style is simple without distracting the user. It is a linear thought process, taking the users from Point A to Point B without making them think about anything else.

While minimalism will be around for a long time, it needs to be handled without being overdone. In the name of de-cluttering many websites and apps have dumbed down their journey so much that users feel powerless. No one likes to be told what to do and it is something that we should avoid. It is crucial to let the users decide how they want to fulfill their needs; the job of user experience is to ensure that the process is coherent and seamless. Gently push, don’t shove.

It can be as simple as having more options during the checkout process – can the customer continue as a guest user, can the customer login through any of social media accounts instead of a compulsory registration or Gmail signup? Test different options to see what works for your business and implement them in the longer run.

We are surrounded by best practices and latest trends that come out every week. They are good to implement but don’t get too caught up in them, always ask if it’s the right one for your user base. We need interfaces that are efficient & data-driven, not just what is in. Create memorable experiences that would bring a user back and make them remember you for a long time.


How To Create Low Cost Videos To Tell Your Brand Story

  • Lalitha Shukla
  • |
  • 25 July , 2016
  • |
    • 4 min read

Who doesn’t love a good story? We, humans are inherent suckers for good stories. They make us feel happy, sad, motivated, joyous, angry and the way they touch us and impact our thoughts, nothing else can. There is a reason why we spend hours binge-watching series, or why we watch movies or bury ourselves in books. All of these mediums have one thing in common – stories! It’s all around us.

Storytelling is a very powerful communication tool and is probably the best way to build a brand. Brands that have made a mark and who stand apart today have been successful in telling their stories in the most unique manner. There is also an art to storytelling and when done right it can help you get exceptionally good results!

We are all aware of the classic ways of storytelling through words and images. Today, however, the trend has shifted towards videos. This holds true especially when applied to digital marketing. Videos are more powerful than simple imagery and are super illustrative; they are also easily memorable and allow creating a stronger bond between the brand and the audience.

Videos in digital marketing can prove to be extremely powerful & worthwhile for both brands and consumers. A lot of effort goes into conceptualizing & producing a video and it can prove to be quite costly. But today, there are a lot of ways in which you can create good quality videos with a low budget.

1. Opt for short videos to convey your message – Short videos go well with our hectic lives and concise attention spans. Also 70% of the smartphone users are consuming content via their mobile devices while they’re on the go, thus, the crisper & briefer the content, the better it is. Youtube is not the only video-embracing platform available online. There is no dearth of video-centric platforms and 90% of these platforms are famous for hosting short-form videos. Instagram, Vine and many other channels today host videos including Facebook & Twitter. The world’s first Instagram trailer was released back in 2013 for the movie Jobs which was a 15 second packed video with dramatic music, slow-motion shots of Ashton Kutcher reciting inspiring dialogs about eccentric, misfit rebels. It's almost like the first full theatrical trailer for the movie, except shorter.

Creating short-form videos is all about how creative you can get in less than a minute. These videos are streamed to viewers on a range of platforms that increases the reach exponentially. They are also far more successful and have wider reach because they are “snackable” in nature and easier to consume and producing them costs far lesser than creating a long video.

2. Smartphones are the best chattels–It’s not necessary to film a video with the help of high-end equipment & lights. Your best asset is in your pocket – your smartphone. As a brand, it might come across as a ridiculous idea but it actually is a very cost-effective & quick way of creating videos. It is not necessary to get engulfed in creating huge budget videos. You can convey your story through an excellent video shot on your smartphone or tablet (of course with a good quality camera)

 

 3. Your script is paramount –The script plays a huge role in the video as well. The content should be clear and precise with no ambiguity. The video holds no power if the visuals are perfect and the content is lacking. Both are of great importance. Thus, make sure you get your script right first. If you choose to outsource the production of a video inclusive of the conceptualization, it will cost you a substantial amount of money. However, if you decide to prepare the script beforehand then it might save you time & money. There are also affordable marketplaces from where you can subcontract video productions and these come at a remarkably low cost.

 4. Affordable online marketplaces – The internet is a great place to find the solution for your woes, and this case is no different. There are some really affordable marketplaces like Fiverr.com that has professionals from all over the world who can help create the video of your choice at really affordable prices starting from 5$. All you have to do is describe how you want your video to be and they’ll get it done for you within a matter of 24-48 hours. The system is commendable and you get what you seek for at really good rates.

 

5. DIY Videos – However, if you do not wish you outsource your videos then there is also an option to create your own videos with readily available online tools. Even beginners can create videos like a pro! Example of such websites include Videoscribe, Animoto, Sparkol. With Videoscribe and Sparkol you can create amazing whiteboard style animation videos. Animoto is inclined towards servicing users who are looking for a really simple way to create a video. All you need to do is select images and upload them with soundtracks provided by the tool.

With these tips, you can surely make the right impression with your videos. To make an amazing video all you need is an idea, a good script and the right tools. Gone are the days where we had to buy expensive video equipment! With the development of technology, you can create the perfect video for your brand at an affordable rate!

For more tips on how to rank your videos, read our in-depth article: YouTube SEO Tips: The Secret Sauce to Ranking Your Videos in 2019.


How Design Can Help Tell A Brand Story

  • Panisa Shah
  • |
  • 22 July , 2016
  • |
    • 5 min read

“Once Upon A Time…”

Those four words, when combined, either embraces nostalgia or a magical moment about to be told… a story!

Story telling has been prevalent since the days of cave writings. However, as mankind progressed, new technologies emanated; and with superhighways of online interactions, brands are constantly swimming against a ferocious tide of customer attention. In a world where information is prevalent, visual design aids to strategize further by informing, engaging and delighting the audiences.

Good content & narrative makes a story alluring but a story viscerally explained and duly designed with the right tone, signals & aesthetics amplifies the content, etching an ordinary experience into an extraordinary experience. That’s the power of visual storytelling!

Having said that, how do we strategize design in our brand’s narrative?

According to a study by Visual Teaching Alliance, 90% of information transmitted to the brain is visual. A logically thought out visual design strategy with the right elements of photos, graphics, colors, type and videos swiftly connect the customers with the brand’s key values, garnering engagement to its true potential. However, a logical balance must be maintained in design as undue over telling the story may boomerang affecting the brand itself otherwise.

Here are some tips to help you jump-start your visual storytelling strategy.

Embrace visuals

The human brain processes visuals 60,000 times faster than text. The magic is truly in the innovative use of images that reflect authenticity, cultural relevancy and real time human experiences; nurturing cascading effects amidst viewers by fermenting emotions and engagement to the story.

Most of the real estate and travel brands, for example, use visuals & images to their advantage, by taking their customers on a perspective tour of their products, amenities and the surrounding facilities. See how we leveraged the power of photography to take the consumer through a visual journey around the globe.

 

Akbar Travels #PictureYourself campaign

Use Infographics effectively

Infographics are a great way to compile information and present it in a visually and digestible format to tell a story about your brand’s journey. Infographics with compelling visuals and factual information ensues the content goes viral, enables analytical tracking and magnifies you as an expert.

View the full infographic: Housing.com/ Getinsights/ Akbar Travels

Set your color palette

Colors have the power to pitch different moods and brand values, as well as increase brand recognition by up to 80%. When used effectively, your brand’s color palette can evoke emotions nurturing your story. Are you a fun brand that wants to inspire creativity and youth? Then you may want to consider vibrant and fun colors. However, if you are a serious brand built on trust, you may want to use trustworthy colors. Playing with the same color over and again across all channels steamrolls to build a better brand connect.

  • Choose your colors in order of importance, primary color, the one which you want to be the primary voice of your brand, to the secondary palette (the ones you will use the least).
  • Choose colors that are functional and ensure good contrasting tones.
  • Use images that harmonize with your color palette.

For example, notice how google uses the primary color palette (red, blue, yellow and green) across all its imagery to reflect its playful and innovative culture.

Determine your Brand’s fonts

Further, the choice of fonts you choose also affects the way audiences perceive your brand & its personality. Consider using 2-3 fonts consistently in all channels; one for the title that should be expressive of the brand’s persona along with another easy-to-read font for the subtitle and the body copy.

Olympia #PursuitofLuxury series

In the #PursuitofLuxury series we did for a luxury real estate brand, Olympia, notice how we paired a sans serif font for the body copy with a script font for the title to add to the premium feel of the brand.

Elevate with the right filters and effects

Enhancing images with tints, vibrancy, saturation, hues or blurring will set the mood for the story giving it a unique look/feel that can reinforce the brand’s culture. Most importantly the filters must have the same synchrony to other elements as per your style guide.

Take a look at how we used the vintage time lapse effect to illustrate how luxury transcends time.

Olympia’s #LuxuryTranscendsTime series

Keep the Brand layout consistent

Ensure the position, size of logo, tagline and other brand visuals remain consistent. While using them over images, ensure that it can offset against its background.

Templatize to get recognized

Creating templates for campaigns will efficiently brand a story. Notice how weekly recipes posts on social media for On1y, a gourmet herbs and spices brand has the similar format which includes the brand colors, fonts, title, images and name. Such consistent elements ties each post together rousing the campaign’s cognizance.

Personalize your strategy

Embrace the special features, capabilities and audience demographics of videos, vine videos, gifs and memes to foster different types of engagement.

The vine video by Dunkin Donuts, where coffee and lattes represent football players is a fine example of how vine videos can be used to garner virality.

Give it a human touch

Adding a name and face in the form of characters or mascots to your brand story adds life to the narrative ensuring authenticity. A simple cartoon, illustration, hand sketches or animated short films can highlight the storyline while also sharing information about your brand.

In an innovative way to communicate the company’s heritage, Murugappa Group compiled a series of live sketched #SayingItSimply videos; followed by a social strategy designed to foster engagement.

Spice up your Brand’s online presence

The timeline cover photo provides for a good amount of real estate to capture due attention from social media followers like Twitter, Facebook, Pinterest etc. The online social space provides for a good amount of real estate to visually pitch your brand story.

The power of design in storytelling is no fairy tale. The race to get customer attention is on, and your brand’s visual voice is what will get your brand noticed. So put a strong visual story for your brand, if you want your business to have a happy ending.


Social Beat releases the Digital Marketing Industry Report 2016

  • Vikas Chawla
  • |
  • 19 July , 2016
  • |
    • 3 min read

Highlights from the Social Beat Digital Marketing Industry Report 2016:

  • Brand Awareness & Lead Generation are the primary goals for most brands
  • Measuring ROI from digital marketing is the biggest challenged faced
  • 87% brands leverage digital & 38% of them allocate 1/3rd budget to digital marketing
  • Facebook & Google are still the most popular digital marketing channels

Bangalore, 18th Jul 2016: The Digital Marketing Industry Report 2016 was released by Social Beat, one of South India’s leading digital marketing agencies. The report is based on a survey conducted in May-June 2016. A total of 376 CMOs and Marketing Heads across India participated in the survey. The companies that participated in the study were from various sectors and verticals including e-Commerce, FMCG, Media/Entertainment, Healthcare, Education, Real Estate, and Travel.

Speaking on the report, Social Beat Co-Founder Vikas Chawla said “The report highlights the rise of digital marketing, though brands continue to use television and print mediums to have a 360-degree approach. It was encouraging to see that 87% of the brands surveyed leverage digital marketing. While brand awareness and lead generation/sales seem to be the primary goals set by the CMOs, digital marketing is increasingly being leveraged for Customer Engagement (46%) and customer service (35%) too.”

The responses from the survey indicate that digital marketing spends are about one-third of the total marketing spends. The results here are considerably different from the IAMAI – IMRB International Report which pegs the digital spends at 12% of the total marketing spends.

Speaking about the survey, Suneil Chawla, Co-Founder of Social Beat, said “Around 10% brands surveyed spend more than Rs. 1 crore annually on digital marketing while around 50% brands spend more than Rs. 6 Lakhs annually. Overall, 20% brands plan to increase their digital marketing spends by 25% in the next financial year. This is important in the context of growing internet and digital penetration in India – brands understand that digital is the way forward. With an expected 500 million internet users in India by 2017, brands understand the massive opportunity to reach out to their consumers.”

David Appasamy, who has recently joined Social Beat as Head of Brand & Strategy, added “The survey reflects the growing acceptance of digital platforms as an excellent means of engaging meaningfully with consumers, generating leads and increasing sales. It was particularly interesting to see that the digital marketing channels are already contributing to more than 30% sales for at least 40% of the brands surveyed.”

Tracking Return on Investment (ROI) is the biggest challenge being faced by brands, closely followed by content creation, quality lead generation and attracting talent. Currently, CMOs are using Sales / Leads, Engagement, Brand Reach and Mentions as the metrics to track the effectiveness of their campaigns.

Most of the respondents said they focus on Social Media Marketing, Search Engine Optimization, Content Marketing and Emailers for marketing their brand online. Not surprisingly, Facebook (89%) and Google (78%) have emerged as the most popular platforms followed by Twitter (56%) and LinkedIn (51%). Penetration of smartphones, faster internet connectivity and interesting video content have resulted in 51% brands targeting YouTube for marketing their brand. It would be interesting to track the growth of newer channels like Instagram and Snapchat in India for brand marketing in the near future.

Vikas added, “Most of CMOs that took the survey felt that they there is a lot of scope for improvement in quality lead generation, result tracking and creative campaigns. This presents a massive opportunity to digital marketers to fill the gap and help leverage the digital medium more effectively for brands”.

You may also find it interesting to read our book on Digital Marketing Insights for 2017, which can be purchased on Amazon.

Media Coverage for the Report

Economic Times Brand Equity: 38% brands allocate a third of their budget to digital marketing: Report

Business Standard: 87% brands prefer digital marketing: Report

Exchange4Media: 87% brands leverage digital; Facebook & Google platforms most preferred: Social Beat Report

Economic Times: 87 per cent brands prefer digital marketing: Report

The full report and infographic can be seen below:

Digital Marketing Industry Report India - 2016


How can brands market themselves in the digital age?

  • David Appasamy
  • |
  • 13 July , 2016
  • |
    • 4 min read

Much has already been said and written about managing brands: creating awareness and loyalty, refreshing them, launching brand extensions successfully and increasing revenues from a brand’s franchise year after year. Companies like P&G and Unilever honed this to a fine art and became sought after employers by eager MBAs raring to manage brands.

This was when the television commercial and its production was the high point of months of research, mapping, positioning and creative options. Print and outdoor media supported the core TV effort, while promotions drove an increase in sales through value offer to encourage brand switch and sampling by new users. It was always about using mass media to build brand image, and influence the audience to buy a brand based on promised benefits and lifestyle cues.

The disruption of the Internet

With the advent of the Internet and digital content, many things changed fundamentally. The Internet was mass media, but in a very different way: instead of being a ‘one-to-many’ communication (broadcast) that was information push, the Internet offered the chance of engaging (conversations) with many in an interactive manner. For it is a ‘many-to-many’ medium, with users generating content as they engage with each other.

The nature of the medium itself changed how brands reach out to audiences:

  • From brand message to rewarding the viewer

Digital marketing is, in a sense, permission marketing. How would you like it if a brand manager came in and put up a poster on your living room wall? Yet, when we advertise on Facebook, that is what we are doing in a sense! Their ‘walls’ belong to the users, not Facebook, not you. So if you’re going to be there, then you better reward them in some way: with a great story, with humour, with new information, with emotion or a new idea - commonly known as content marketing. It not only has to be worth their while to view, it must earn that place on their wall. And if it does, they will, in turn, share it on their friends’ walls like it was their own.

One example is this video by the BBC on Vincent Van Gogh’s birthday.

  • From awareness to the audience owning the message

It is no longer about just pushing out information on a brand or product and building its image based on benefits and lifestyle cues. It’s about engaging with audiences and starting conversations.

In the nineties, as the Internet spread and broadband began to proliferate, BMW was doing a big push into the US market which was then dominated by Mercedes. But BMW did not have the financial strength and budgets that Mercedes had on conventional media. The spread of broadband was an opportunity that BMW capitalized on with the famous BMW films. Only, instead of commercials on mass media, they produced short films by well-known directors starring Clive Owen and other stars based on the storyline. Central to each film and a star in its own right was, of course, a BMW: BMW Star and BMW Ticker.

In all, some ten films were produced over a three-year period and went viral quickly. The viewers it was aimed at, a younger, highly successful, independent thinking audience as compared to the older Benz traditionalists, owned the films and shared them widely with their peers. The result was electric, with BMW’s sales in the US surging without having to spend on mass media.

  •  From mass messaging to personal engagement

In the days of conventional marketing, it was all about the message. Consumer research threw up problem statements and provided insights, based on which, brands were tweaked. Then came the all important messaging based on the problem that was being addressed. At all times, the communication was from the brand to its audience; one to many; a one way communication. Creativity played an important role as audiences were being bombarded with thousands of messages a day, from when they awoke to when they went to sleep. The power of an idea is what got the brand past the filter of the mind through relevance and originality-enough to get their attention. Still, it was one more message that they absorbed, with the outcome still in doubt!

With the Internet, everything changed. Ideas are still important, as is creativity, to reward the audience for viewing the message and provoking them to engage with the brand. This starts a conversation, and the beginning of building a relationship with the audience that relates to the brand based on the idea. The idea must reward the reader or viewer in some way: either through humour, or by giving them information of value they were unaware of, or by simply capturing their imagination in a sociable way.

Like this Nike ad which uses Messi as a role model.

In conclusion:

Large media houses do not own the Internet, its users do. They not only ‘own’ it, they initiate its use according to their convenience. Their use of the Internet, depending on time of day and context, can be to consume the news, network with friends, send emails, work or entertain themselves. A single medium serves to satisfy all their needs depending on time or context. A good marketer knows what kind of message to reach to them, when and in what context, always keeping in mind that the message must earn its place on their walls with relevance and reward them. Done well, it will gain their ‘ownership’, so they share it with their friends.


Learnings from Social Media Week, Bangalore

  • Lalitha Shukla
  • |
  • 13 June , 2016
  • |
    • 4 min read

It was a full house at the Social Media Week, Bangalore this year! A great line up of speakers and interesting mix of panel discussions kept us all hooked to our seats. The event was organized over two days and witnessed some great industry experts share their knowledge and experiences with the crowd. Be it two 18-year-old drop outs building a child-caring app - ‘MyChild’ which is now used in more than 135 countries or a ladysingle-handedlyy fighting against one age-old social stigma – Menstruation by using comic books and social media - It was everything a Social Media Week should be.

The event started on a high note with India’s Ad Guru, Prahlad Kakar’s session on Brand Building Through Story Telling. He took us through a journey we would never forget. Sharing stories from his personal life and experiences captivated the audience. A maestro at storytelling, he gave away some important tips on how to build a brand by telling its story in a manner that makes the brand a hero!

Following Kakar’s session, we had Arnav Ghosh from Blippar India talk about Visual Marketing and Changing Consumer Context. The session addressed the scope of Visual Search and how we’re moving towards a future where Physical reality and augmented reality will blend into one. He was highly lauded for his talk and presentation of Blippar, an app that turns everyday objects into consumer-centric interactions. We will be writing a blog post later this month on how Visual & Voice search are going to change digital marketing forever.

Speaking of Visual and Voice, how can one not mention one of the most interesting sessions on cricket by cricket journalists Prem Panicker, Gaurav Kalra and Bengaluru-based popular Twitter personality Ramesh Srivats. Cricket has not only changed as a game but also how people look at it now and what they have to say about every little aspect. Apart from taking part in debates and writing out blogs, Twitter has become the new medium to express or oppose one’s opinion. Though Twitter is infamous for its social media ‘Wars’, it has also given an option for fans to follow the game through live-tweeting. Ramesh agrees saying, “Discussions on cricket are like everything else on Twitter; part stupid and trolling, part insightful and intelligent.”

There were a couple of more interesting talks on People Intelligence and Monetizing Digital Content by Amartpreet Kaur and Mahesh Narayanan, Saavn respectively. There was a very interesting panel discussion with Ganga Ganapathi, VP, Ogilvy as the moderator and Anshul Chaturvedi, G.M, Wohoo and Anjali Gupta, IBM as panel members discussing on ROE (Return on Engagement). They talked about how digital has become an integral part of marketing strategies for brands and what engagement means to the brands. The three of them shared their views and thoughts on how to measure engagement and the effectiveness of campaigns online. Many a times engagement is a great short term goal before arriving at return on investment (which for many brands is leads, sales, revenue and referrals).

The evening continued on an exciting pitch and witnessed digital expert Kiruba Shankar shared his knowledge on the future of communication and how podcasts play an important role in it. The session was interactive and had a lot of guests sharing their thoughts and ideas. Kiruba himself has multiple podcasts which can be seen here.

Day one of the Social media week ended on an exciting note and anticipation for the second day was higher. Sandy Carter from IBM shared her views on Social Intelligence and how important it is for a marketer to identify negative and positive sentiments. She is responsible for IBM’s worldwide focus on startups and having her kickoff day 2 at the event was an absolute delight. She spoke at length at about how even startups are starting to leverage big data and actionable people intelligence to connect with consumers around the world. She gave an example of Chocolate Jhony who has been able to leverage SnapChat and other social media channels to expand to multiple geographies.

Following Sandy Carter’s sessions were various more interesting sessions on Influencer Marketing, Snapchat and on breaking a taboo through social media. A gripping debate on “The ugly face of influencer marketing” amongst some of the industry experts like Kiruba Shankar, NanditaIyer, Karthik Srinivasan and G.Nivedithwas probably one of the best sessions of the day. There was a lot of discussion on whether influencers should sell their soul by reviewing and writing about topics that they don’t personally use. For example, should a technology blogger partner with a beer brand or a fashion brand. Challenges faced by influencers were also covered and many of these are similar to the Influencer Industry Report we had launched earlier this year.

There was also a stand-up comedy by Satish Perumal whose rib-ticklers cracked up every single soul in the room! His joke of the day had to be - In a city where people are dying because of potholes, the only person who can use a helipad has left the country!

A jolly-good week with people from all walks of life coming together to tell their story on how social media – a medium – is more than just Sharing, Liking or Commenting, was what SMW’16 was all about. While leaving the event with the same enthusiasm was one thing, learning to ‘Tell A Story To Sell Your Brand’ was another insight that we take back to our working desks.

For those who could not make it to the event, here are some key bytes from the sessions from both the days –

“Storytelling is the heart of every communication” – Mr. PrahladKakar

“Visual Marketing is the bridge between the physical and digital worlds” – Arnav Ghosh, Blippar

“Content is always paid for, either the brand pays for it or the users pay directly to consume the content” – Mahesh Narayanan, Saavn

“A brand is the strongest when it is clear about what it has to offer to its customers” – Ganga Ganapathi, VP, Ogilvy

“As the industry matures, most Influencers will have disclosures and be more true to their identity” – Kiruba Shankar

Social media gives you a new kind of surround sound from cricket matches. – PremPanicker

“Social intelligence moves the needle of your social media presence to social business”. – Sandy Carter, IBM

“Occasional trending does not build long-term emotional connect with consumers” – Alokedeep Singh, Titan

For those who attended the event, do share your experiences and highlights in the comments below!












Innovative Campaigns by Funded Startups in Bangalore

  • Nandita Raman
  • |
  • 25 May , 2016
  • |
    • 5 min read

India’s Silicon Valley, Bangalore boasts of over 1700 startups and is considered as the world’s second fastest growing startup ecosystem. The city has some of the most successful and funded startups such as Flipkart and Urban Ladder. So what makes these startups so successful?

Great Product + Great Marketing = Successful Startup

Startups are leveraging digital marketing effectively and marketing themselves on a shoe-string budget to drive brand awareness and sales. Here is a look at some of the innovative social media campaigns by funded startups in Bangalore.

#DoThumbThing by Flipkart

Founded by:  Sachin and Binny Bansal

Funding so far: $3.2 billion in 12 rounds from 16 investors

Flipkart is one of India’s largest ecommerce portals to buy a wide range of products including electronics, books, clothing and accessories.

Flipkart, known for its innovative social media campaigns, came up with a campaign to create a buzz around the revamped mobile application and increase new users. They came up with a hashtag #DoThumbThing. The idea of this campaign was - people use their thumb to do almost all their activities on their phone, so now use the power of your thumb to shop for anything on your app.

As part of the campaign, the brand did the following things:

  • Thumb main hain Dum! #DoThumbThing
  • Shop on the Flipkart Mobile App & get a voucher worth Rs. 150 from Book My Show! #DoThumbThing
  • Convenient shopping now at your fingertips. #DoThumbThing with the Flipkart Mobile App!
  • Tweet how your thumb has changed the world & win a power bank!  #DoThumbThing
  • Dress up your thumb and win  #DoThumbThing contest on @instagram

The campaign worked so well that the app on the Play store got a rating of over 4.3 with installs in the range of 10 Million to 50 Million.

Launch video 1

Launch video 2 

#‎SalesmanWaliBra by Zivame.com

Founded by: Richa Kar and Kapil Karekar

Funding so far: 8 million in series A and B funding

Zivame.com is a leading website to buy lingerie with over 2000 lingerie styles to choose from. Zivame.com last year ran a #‎SalesmanWaliBracampaign for all the victims of bra shopping tragedy where women have been forced to buy lingerie from sales men who are not competent.  Zivame.com - the lingerie expert asked their women followers on social media to share their various horror and awkward stories.

The quirky visuals, gifs and campaign hashtag coined by Zivame created a buzz on all platforms and created a good brand recall for Zivame.

#TheHomecoming by Urban Ladder

Founders: Ashish Goel, Rajiv Srivatsa

Funding so far:$77M in 4 Rounds

Urban Ladder is an online furniture and home décor company with presence in 12 cities across India.

#TheHomecoming

Late last year, the brand created a stir on social media by creating a short film “The Homecoming” to celebrate the essence of family.  This short but impactful film was created with a core objective of creating brand awareness among its target audience. The film showcases a couple taking a decision to move into their son’s home.

The beauty of this film is that it is a simple concept that strikes a chord with the common man and has a fundamental message that beautiful homes are not just made from fancy furniture but emotions and thoughts play an important role. The video garnered ~900K views on YouTube and has been shared on social media platforms widely.

#ChaloNiklo by Ola

Founders: Bhavish Aggarwal and Ankit Bhati

Total Equity Funding: $1.18B in 7 Rounds

Ola is one of India’s most popular cab booking app. It is the also the largest platform with 40,000+ cars across 22 cities and growing!

Ola has come up with many innovative campaigns and one of the most popular campaigns they did was the #ChaloNiklo campaign. The brand leveraged Twitter & Facebook by posting engaging photo ads and video ads featuring content of its #ChaloNiklo campaign. The Twitter Contest helped them create a buzz around the hashtag. Ola also directed people to its website with link ads in the News Feed and right column, and ran mobile app ads to drive people directly to its mobile app.

Another interesting campaign that the brand ran was the #TypesOfFans social media campaign during IPL season 5.  The campaign offered a drivers’ view of the different types of cricket fans that they get to travel with during IPL season 5. They made a video dedicating it to crazy cricket fans and the amusing behavior that they display. They also conducted a contest on Twitter, where the brand was able to get entries from cricket fans and engage with them.

Face of Courage by stlyetag

Founders: Sanjay and Yashodhara Shroff

Funding: Rs 50 crore in angel funding

Styletag.com is an online curated fashion and lifestyle startup.

Fashion brand Styetag launched a powerful campaign titled “Face of Courage” and the firm hired acid attack survivor Laxmi Agarwal to model its ‘Viva n Diva' collection. Apart from this, the brand also announced that they would donate 30% of its revenue from this initiative to Agarwal and the Chhanv Foundation, which supports acid attack survivors.

"This initiative directly associates us with issues of importance," said founder Sanjay Shroff, "thereby making us more recognizable to our clientele, the women of India." The campaign did well on social media and the brand got recognition with a lot of stories, both online and offline.

#bobbymissing by Chumbak

Founders: Subhra Chadda

Founders: $2M in 2 Rounds

Chumbak sells designer t-shirts, tins, coffee mugs and other quirky Indian products. Chumbak launched #bobbymissing campaign to promote the opening of their New Delhi store to create a buzz and engage with their customers and fans on social media. They used a character from their popular Bobble Heads collection and constantly updated their pages with candid images announcing the spotting of the missing Bobble Head Bobby in various big events and cities, which got them good traction on social media. The campaign ended with Bobby finally making an appearance thus introducing their Delhi store.

 

Think we have missed out something? Let us know by leaving a comment!


Top Websites for Buying Royalty Free Images in India – 2021 Edition

  • Nandita Raman
  • |
  • 6 May , 2016
  • |
    • 3 min read

Have you written a blog post or a great story but have no idea where to look for pictures to accompany the same? Or are you looking for some high quality images for your design project?  Well, worry not! We have put together a list of best websites for buying royalty free images in India. For more blogs relating to design, please visit Design Beat.

Images Bazaar

Owned by Mash Audio Visuals Private Limited, Images Bazaar provides creative professional images under different categories. Founded by Sandeep Maheshwari, Images Bazaar has the world's largest collection of Indian images, with over 10 lakh photographs, videos, illustrations and 3D imagery shot by over 10,400 photographers.

Shutterstock

Shutterstock is the largest and most exciting platform for creative professionals to license content - including images, videos and music - as well as innovative tools that power the creative process. Founded in 2003 by Jon Oringer, they have millions of royalty free tock photos, illustrations, and vectors for all your needs.

Photoconcierge

Bangalore based Photoconcierge is a collaborative digital marketplace for photographs, illustrations and videos. The company provides a stock repository of photos, vectors and videos to marketers and individuals. With a wide range of photographs and network, the company is a perfect resource-pool to help you find photographs that match your every need.

Photosindia

Photosindia.com is a premier stock image agency that combines the entire processes of stock photography to bring you high quality and wide variety of pictures. With a team of highly enthusiastic and creative visualizers, photographers, software professionals, photosindia is a one stop solution for all your image requirements.

Thinkstock

Thinkstock offers user generated premium royalty-free images, vectors and illustrations selected from Getty Images, iStock and other worldwide image partners. The unique thing about Thinkstock images is that you can download and use any image at any file size without affecting your price. It is also the only subscription that offers images from over 40 collections.

Imagedb

Imagedb has a collection of high quality, diverse range of over 80,000 Indian stock images. Apart from this, Imagedb also has footage and other services including image key wording, retouching, masking or clipping path, Image filterization etc. The company also arranges for commercial shoots for clients, depending on their needs.

FreeDidgitalPhotos.net

FreeDigitalPhotos.net offers pictures and illustrations for free of charge, for business, personal, charitable or educational use. The pictures that are available for free are small in size however, the website also lets you download larger size images but it comes with a cost. Once you have chosen the image you want, the portal lets you download them without even registering.

ImagesKart

 ImagesKart was founded to provide advertising and communication agencies visual content key to researching, purchasing, and downloading of Indian Images. The company has more than 5000 contributors spread across India and aboard.

Unsplash.com

Unsplash provides free and high-resolution photos that have been submitted, free of any usage restrictions, by established and up and coming photographers. Every 10 days, 10 new images are added to the website. All photos published on Unsplash are licensed under Creative Commons Zero so you can copy and modify them at your will.

IndiaPhotoStock

IndianPhotoStock has a unique mix of stock images and fine art photography by Sanjay Marathe. The website hosts more than 20,000 images of India and USA and has pictures of travel, monuments, people, culture, festivals, infrastructure, agriculture, cities, villages, rural life and many more subjects.

Getty Images

An American stock image company, Getty Images has an archive of over 80 million images and illustration and more than 50,000 hours of stock film footage. They have a large central repository online where you can browse for images and buy the rights. Cost of the images varies from the size and resolution of the image. Apart from this they also offer custom photo services for their corporate clients.

Dreamstime

 Dreamstime is one of India’s leading stock image companies that provide high quality digital images and illustrations at an affordable price. Currently the website has around 15,000,000 registered members, more than 300,000 contributing photographers and over 44,000,000 photos, illustrations, cliparts and vectors.

StockImagebank

If you are looking for Indian contemporary stock images, then Stockimagebank is the place to go.  The company provides high quality images to agencies such as JWT, O&M, Leo Burnette, Lowe Lintas and clients such as Sony, Microsoft, Nestle, P&G in India & across the globe.

Dinodia

Dinodia has all pictures relating to India including historic pictures from 1980 onwards. They also house, paintings, illustrations, black and white images and contemporary color images. With a total archive of over 50 million images online, Dinodia, paintings, illustrations, black and white images and contemporary color images. They also have over 100 contributors who take pictures for clients in case they don’t have images a particular client is looking for.

Think we have missed out something? Let us know by leaving a comment!


WE MEAN GOOD BUSINESS