Firstly, thanks for the positive response to our article on top digital marketing courses and top venue booking websites in India. Now, we have come out with the list of top lifestyle bloggers in Chennai, as part of our series ontop bloggers & influencers in India. So, here goes the list, in no specific order:
This blog, aimed at individual travelers, inspires you to cut your strings holding you back and go out exploring. A great array of experiences and cultural perspectives from her travel. The visual aesthetics of the blog is worth mentioning. The lines – “Come wander with me”, aptly describe the essence of the blog.
In today’s rapidly changing marketing landscape, digital marketing has become an indispensable part of a business’ overall marketing strategy. Most marketers today have understood the importance of digital marketing and the mammoth difference that a well-executed, result-oriented digital strategy could make to the overall growth and profitability of a business. Going by the Marketing Budgets 2014 Report, 71% of companies surveyed are planning to increase the amount they invest in digital marketing this year.
Crafting a Result-Oriented Digital Strategy
Crafting a winning digital plan entails understanding the business in and out, clearly defining its goals and drawing up a profile of its target audience. All these differ from business to business and hence there is no one size fits all strategy. However, there are certain key ingredients listed below which must be effectively incorporated into every digital strategy to successfully drive business growth.
1. Website Design
The website is, and should be, the focal point of every digital strategy as this is where traffic from every other digital marketing channel would be directed. A poorly designed website can ruin most of the effort being put in on the other channels. Listed below are some key questions to ask, while checking if your website is optimized to convert maximum visitors into leads/customers.
2. Search Engine Optimisation
Amongst all other components of a digital strategy, SEO plays a major role in customer acquisition and sales. Almost every customer begins their search for a product/service on a search engine and ranking high in search results, for the right keyword, can drive a large volume of organic (un-paid) traffic to your website.
With paid advertising getting increasingly expensive across channels, it is essential that every business invests in SEO to attract a good percentage of organic traffic, reduce the overall customer-acquisition cost and boost profitability.
3. Blog
Maintaining a blog which constantly shares valuable, informative, engaging and relevant content plays a pivotal role in attracting the right kind of audience to your website. Apart from this, it also establishes your business as an expert or thought leader in the space and builds trust with prospective customers. Apart from the fact that a good blog can be an excellent source of inbound traffic and leads, the content helps your SEO efforts as well.
4. Social Media
Social media is an extremely effective medium for branding as well as lead generation and developing a cutting-edge social media plan should be a major part of your digital strategy. The plan would entail clarifying business objectives for social media, putting together a content plan (audience analysis, content categories, post frequency, post timings) and determining the main metrics and KPIs that would be used to consistently set targets and measure success
5. Paid Advertising – Google Adwords/Facebook Ads/LinkedIn Ads/Retargeting
Paid advertising is essential, especially for businesses that are in the startup stage, to help get the word out and extend their products/services to a greater audience. It can help get consistent and valuable traffic to the website while SEO and offline efforts are yet to begin showing results. For established businesses too, paid advertising is an excellent customer acquisition and branding channel and should be given due attention while drafting the digital strategy.
While paid search campaigns on Google Adwords offer the benefit of being highly targeted - displaying ads to people actively looking for your product/service, retargeting campaigns as well as campaigns on the Google Display Network, Facebook and LinkedIn offer a wide range of targeting that could help you reach out to the right audience with ease. Promoted posts on Facebook and sponsored updates on LinkedIn too help get the message out to a larger audience.
Each medium’s relevance and effectiveness for the business in question must be analyzed and ad spends allocated accordingly. Spends can then be re-allocated to the medium that is performing best and delivering the best results.
6. Email Marketing
With the growing popularity of social media, email would seem to be losing out on its sheen as an effective digital marketing channel. However, this is far from the truth and email marketing is still as effective as ever. If statistics are anything to go by, 95% of consumers use email and 91% check their inbox at least once a day. Also, a recent study by McKinsey found that e-mail is still a significantly more effective way to acquire customers with the rate at which e-mails prompt purchases being at least three times that of social media and the average order value too being about 17 percent higher.
7. Analytics & Reporting
As the digital strategy is being executed, it is of paramount importance to constantly analyze results and compare them with the set KPIs to check if all campaigns are on track to yielding the desired results. It is therefore essential to draw up a list of key metrics, for each of the channels listed above, that will be monitored and measured at pre-set intervals.
Keeping a close tab on analytics data can help drive the strategy in the right direction and correct any errors early enough before a considerable amount of money has been spent.
Right Integration is the key
Each ingredient in the digital plan has its own unique benefits and, in order to gain real value, they will have to be perfectly integrated keeping in mind the broader long-term goals of the business. It is this seamless integration that will eventually determine how successful the strategy will be and how quickly it will begin showing desirable results.
Offline Integration matters too
Digital Marketing definitely has its benefits but it still cannot replace offline marketing in entirety, at least for now. Forward-thinking marketers have understood this and are working on integrating offline and online marketing efforts into one synchronous campaign for a powerful lasting impact. Things as simple as on online check-in help customers communicate their physical interaction with your business, to the online world . Ensuring that your digital strategy integrates seamlessly with your offline efforts will go a long way in enhancing the bottom line of your business and boosting your ROI.
Is your digital marketing strategy working for your business? Contact us is you are looking for the best digital marketing agency in Mumbai and digital marketing agency in Bangalore.
Content is King
In the age of content marketing, blogs form the major chunk of content on the web. One of the oldest forms of social media communication is still going strong. They are the fastest growing medium on the web in India, with a growth rate of ~48% in the last calendar year. Apart from providing necessary information to potential customers, active bloggers are a brand in themselves.
The IndiBlogger & BusinessWorld Study 2014 - A Review
IndiBlogger & Business World studied the Indian blogosphere in Dec last year and came up with interesting statistics. The survey in itself was one of the largest of its kind, done across 1059 responses to a questionnaire, 318,059 blog posts submitted on IndiVine and 35,464 blogs.
Unsurprisingly, English is the primary blogging language for 88% bloggers with Hindi being a distant second at 5%. The study reinforces the fact that blogging and social media is essentially a young generation phenomenon with approximately 80% of the bloggers under the age of 35 but what surprises is the fact that 75% of active bloggers are male.
Blogs on Healthcare grew at 90% in 2013
Food and Drink, Travel, Movies & Technology seems to be the preferred blogging topics but healthcare has seen the highest growth last year. Twitter & Facebook were the top-2 social media network but with LinkedIn now jumping in the competition with the blogging platforms with its “Create A Post” feature; it will be interesting to watch the impact of LinkedIn in 2014. Currently, with 63% share, BlogSpot is the hot favorite.
Bangalore, Mumbai & Chennai are the top-3 cities in terms of blogger base
It’s the metros that rule the roost currently with 12% bloggers from Bangalore & Mumbai each. 86% bloggers monetize their blog in some way or their other & 56% of the blogs influence buying decisions. With a steep rise in the usage of social media by brands, blogs have become an integral part of the marketing & brand-building strategy. Hence it’s not surprising that guest blog posts stand at a high of 35% among all posts.
In 1639, a Nayak ruler handed over a small strip of land to the East India Company to build its trading warehouse. Little was known that it would lay the foundation for one of the historic cities of India in years to come.
22nd August, 2014 would mark the 375th anniversary of Chennai, earlier known as Madras. As part of the 375th anniversary celebrations, the Murugappa group has launched the #TheMadrasSong to celebrate the occasion & give a fitting tribute to the history, tradition, and culture of this city.
Check out the song that captures the soul of Madras:
In fact, the Murugappa group has planned a notable month-long campaign to celebrate the 375th year with already underway contests such as #FavMadrasMemory Map & photo contest, daily Madras trivia and the upcoming Murugappa Madras Quotient Quiz 4th edition on 6th September.
#FavMadrasMemory Map app that asks people to mark the spots that has given them their fondest Madras memory, has turned out to be very popular among the citizens here. It gives them a chance to reflect back to the memorable times spent in the city.
This is the time to be in Madras and enjoy the city at its best. Umpteen other events have been planned across the city such as quizzes, heritage walks, photo exhibitions, lectures, etc. Social Beat is proud to be associated with the #Madras375 Celebrations.
Today, approximately 60% of Indians are shopping online and it is anybody’s guess on what would be the future of ecommerce in India. As the Indian e-commerce industry grows, practices such as dynamic pricing will gain significance and give strategic advantages to the e-retailers who use them.
What is Dynamic Pricing?
Simply put, Dynamic Pricing is the multiple price changes in a product at different times of the day. These price changes can be based on the consumer behavior on the website, the browsing patterns, etc.
Amazon changes its price every 10 min on an average
The most notable proponent of dynamic pricing is the airline industry – the sheer range of variation of ticket price can surprise even those who are in knowledge of this widespread practice. The airlines have been able to maximize their profits using this. The e-commerce industry statistics point out that Amazon changes its price every 10 mins on average1. They have been intelligently using dynamic pricing for more than a decade to undertake empowered business decisions. Offline retailers like Walmart have also followed suit in recent years.
Not leveraging pricing as a factor to drive sales? You are missing out on a big chunk of your revenues.
With technology as its backbone, the e-commerce retailers have the complete information from the pages browsed to the time spent on each page to the past purchase data. Moreover, you cannot simply change the price tag once a customer steps into the store, but in an-online counterpart you can change the prices for every customer who logs in using a plethora of information including browsing history.
Just think of a case where you browse through a product category for a long time and yet does not carry out a purchase transaction. In such a scenario, the e-commerce retailer has the data available and can roll out an immediate 24-hour expiry coupon for the purchase within that product category. This not only sounds interesting from a user point of view, but also makes business sense for the retailers.
If a number of e-retailers offer a standardized product, then in that case, price becomes the differentiating factor. Consider the following example for Samsung Galaxy S5:
Is dynamic pricing alone going to win it for the e-retailers?
Though many would want to differ on the importance of pricing, citing other factors like shipping, products on offer and customer service as equally important. Of course, these factors are also important, but in a price-sensitive market like India, dynamic pricing is going to play an important role in shaping the future of e-commerce.
1Amazon price changing machine http://www.retailwire.com/discussion/17222/amazons-price-changing-machine
How many days have you roamed in Mumbai to just check out various marriage halls in Andheri for your sister’s marriage or banquets halls in Mumbai for a grand party? Looking up venues for events can be a frustrating task that can go on for days searching for venues across the city and then narrowing down on the options based on your various parameters like pricing, facilities, size, etc. What if most of these details are given to you on a platter? Many venue-booking companies help you book your venues for a large variety of events-custom to your needs like marriage halls in Mumbai, conference rooms in Delhi to banquet halls in Chennai.
1. Reserv.Place
Based out of Chennai, Reserv.Place is a marketplace community that brings people & property owners together on the same platform. It allows you to list, discover and book your event venues online with the click of your computer or from a mobile phone - be it for a wedding, birthday or for your office party. With its world-class customer service and a growing community of trusted users, Reserv.Place deserves to be at the top of the list.
Based out of Mumbai, Build My Event is a premium one-stop destination for booking your venue for all kind of events. They connect event planners directly with the venue managers to help them book banquet halls, party halls and business venues in and around Mumbai. Their USP is quick response (24*7) and transparent pricing with no hidden costs involved.
Build My Event has also started actively promoting the website and services on social media. It is their interesting content strategy that stands out. The articles on their blog have content to really make you read one article after another – ranging from places to hangout if you want to meet a Bollywood star to Ideas for a perfect wedding. Such content not only engages the visitors to their website but also helps them showcase their expertise with articles like Best sea-facing venues in Mumbai, Tips to select an event venue, etc. Their “mumbai meri jaan” contest on social media was also a hit with more than 200 entries for the contest.
3. BigFDay
From Wedding Halls to Conference Rooms to Birthday Party Halls, BigFDay is a platform that lets you book venues with just a few clicks. Currently operating only in Chennai, BigFDay works with over 500+ venues and 100s of professionals in the event industry. Be it a wedding, birthday party, corporate event or just a night out with friends, BigFDay is the ideal platform to book venues.
4. Urban Restro
Urban Restro is an online booking platform ranging from wedding, cocktail party to conferences. Their USP is their website - good in terms of user experience and visual appeal. Currently, they are operational in 3 cities – Ahmedabad, Pune & Mumbai. They allow you to search and make free reservations with a click of a mouse. They are promoting their website on social media channels and have also started conducting food workshops & festivals across the city.
5. Just Dial
Justdial provides fast, reliable and comprehensive information to the users. Their main USP is their large database, apart from the large number of reviews. But they are limited to listings only, in most of the cases, and that somehow constrains their ability to explore this space. Further, considering the volume of reviews they have, filtering out spam reviews and calls have become a challenge for Justdial. They also have a mobile app, that offers information on the move.
The social media presence of the above websites are as shown below:
The next time you are in need of any help for venue booking for any event, be it banquet halls in Mumbai, resorts near Mumbai or marriage halls in Andheri, you know where to search for. These venue listing and booking companies have really made our life easy – from scouring through multiple venues in the sun, we can sit in the shade of our homes / office and get it done in a matter of minutes.
Note: Social Beat is currently working with Build My Event & Reserv.Place
The Aam Aadmi Party's Donation drive has always been in the news for all the right reasons - it's focus on clean money, complete transparency in the process and the use of innovative means and effective social media campaigns to raise funds (an excellent example of this being Arvind Kejriwal's recent tweet for cash which raised more than Rs. 80 lakh in 24 hours after the tweet).
In this Infographic, we analyze the AAP donation campaign - the average donation per donor, the donations received and the candidates receiving the highest donations.
Have you donated to the Aam Aadmi Party?
Clinics/ Hospitals are soon realizing the above trend and moving towards creating an online presence which helps them retain their existing patient base on one hand and broadening it on the other. The infographic above evaluates the current trends in online presence of clinics. Three categories of clinics- eye, dental and maternity were surveyed for the purpose. It shows that online booking is an important functionality enabled by most dental clinics; nearly 80%, also have a presence of Facebook. Key players in the maternity segment have maximum likes on their page from all the clinics surveyed. The average domain rank of eye clinics is the highest, implying better visibility on various search engines. The following are the three Key areas of focus in the digital strategy for clinics.
User Friendly website
Creating a website with the end-user and their pain points in mind is the first step to building a robust online presence. For example, one of the issues that patients face is to obtain doctor appointments, if this issue is addressed upfront by enabling online booking both the patients and clinics would benefit. Also, other functionalities like submitting patient queries can be enabled. An A/B tested website would ensure optimal use and low bounce rates.
Search Engine Optimization
With so many clinics competition for new visitor traffic online, having a website with both online and offline SEO will help drive new and targeted traffic to the website.
Social Media Presence
An impressive and interactive social media presence, is the best way to engage at an informal, yet at a high responsive mode with patients. While achieving brand awareness, reputation is built by sharing important/ useful information, responding to queries and interacting with patients regularly.
A large number of people still consider Google+ to be a ghost town, sparsely inhabited and sans activity – not worth investing time and effort to create and maintain a presence on. If you’re one of them, it’s time to give this thought some serious reconsideration.
In less than three years of its existence since its launch in the second half of 2011, Google+ has shown tremendous growth with the total number of registered users recently crossing the 1 billion mark and the number of active monthly users crossing 540 million. To gauge the growth in activity - 1.5 billion photos are uploaded every week and +1 is clicked more than 5 billion times a day. If these massive numbers are not reason enough for you to include G+ as part of your social media strategy, here are seven strong reasons why you must begin using Google+ as a business marketing tool.
1. It’s a Google product:
No other social network has the kind of web assets leverage that Google has. Think about it. Apart from being the world’s most used search network, Google owns one of the most popular browsers in Chrome, one of the most-used mobile Operating systems in Android, the largest video sharing website in YouTube, the world’s largest email service in Gmail, one of the most popular photo-editing platforms in Picasa, a versatile cloud-storage application in Google Drive and the most popular mapping service application in Google Maps. Google is the leader of the online world and is already using all its might to ensure Google+ gains popularity and acceptance. Apart from this, the use of Google+ also provides seamless integration with all other Google services.
2. Higher Search Rankings:
The boost to SEO is one of the biggest benefits of Google+. Almost all SEO experts will tell you that content on Google+ is indexed faster than other content across the web and any links on G+ positively impact SEO results. This is because unlike most other social platforms like Twitter, where all links are placed with a no follow tag, Google+ links are follow links and G+ pages are treated as web pages. This increases website visibility and accumulates Page Rank and thereby, by actively participating on Google+, you are increasing the visibility of your brand.
A recent scientific correlation Study by Moz to discover the qualities of web pages that have a strong association with ranking high in Google, shows that Google+ posts have multiple SEO benefits unlike other social platforms. The study also found a strong correlation between Google +1s and higher search rankings, clearly indicating that sharing content on Google + has the potential to influence search rankings in many ways.
3. Enhanced search results:
When a user searches for your Google+ optimized business online, the results show the most recent G+ post, the number of followers, profile name and image, any +1 recommendations from friends and Google map directions to the business. And, if the person searching is already following your business on G+, the brands content appears even more prominently in the search results.
Apart from the right hand space on the Search results page, where Google+ information currently shows up, Google is also experimenting with including recent posts, most relevant to the search query keyed in, in the Search results space itself. The example below shows a relevant Google+ post of a play school, displaying in the results for the Search query “play school in Velachery”.
4. Google+ Authorship:
Google Authorship includes the author’s photo and byline with the search snippet on search results pages. It is activated by linking the author’s Google+ profile to the website he is a contributor to, through an email address on that domain. Including the author’s credentials lends reliability and trustworthiness to the content and enhances ranking on Search Engine Results Pages(SERPs) while also improving click-through-rates, thereby increasing the reach of your content and traffic to your site.
5. Unfiltered Updates:
Unlike Facebook, which constantly tweaks its Edgerank algorithm to decide which of your updates will be seen by your fans, updates on Google+ are currently unfiltered and chances of your updates reaching your fan-base are higher on Google+ than Facebook. Also, unlike Facebook, whose primary source of revenue is Ads, Google’s primary source of revenue comes from search advertising and it presently does not need to force users to pay to gain visibility on Google+.
6. Google+ Ads:
The above does not mean that Google will never attempt to monetize Google+ through ads. Google is already testing paid +Post ads for Google+ content and apart from Google’s experience with Adwords expected to make the Ads a great product, the possible game changer would be access to the whole of the Google Display Network through Google+ Ads.
7. Google+ Hangouts:
Hangouts are probably the best and most important feature of Google+. Think of it as a free webinar tool where you can include upto 9 participants and automatically broadcast live to your Google+ page as well as your YouTube Channel. Hangouts are an excellent means of communicating with clients and potential clients to educate them about a product/service and share ideas and case studies.
The world’s second largest social network is here to stay. So, get on it, establish your presence and learn how you can use it effectively to grow your brand. The proverbial early bird always gets the worm and being early to Google’s party is sure to have its benefits in the long-term.
There is no magic wand to predict what 2014 will bring for us. There will definitely be innovations in digital marketing and communication. Predicting trends is a fun exercise nevertheless and here is our take on key trends we can expect to witness in the new year.
Political Parties will invest significantly in Social Media
With the upcoming Lok Sabha elections and the emergence of the AAM Aadmi Party, we can expect significant investment of time and marketing spends on social media. Gujarat CM Narendra Modi is already one of the most popular Twitter celebrities with over 30 Lakh Followers and newly elected Delhi CM Arvind Kejriwal has nearly 10 Lakh followers. The action in the online political space is bound to heat up.
2014 to be the year of the Mobile Web
Mobile Commerce has long-held promise in India, but looks like 2014 will be the year when the promise turns into reality. Large ecommerce websites like MakeMytrip, Flipkart and Myntra are seeing ~15%-20% of the transactions coming through mobile already. If you run a business, it’s the right time to think through a mobile strategy (just building an app won’t do!) and ensure that your customers can transact with you through their mobiles.
Improved User Experiences
In a bid to optimize websites for search engines, many websites had poor user experiences. With refined tastes of the Indian consumers, we are seeing even decade only businesses like Makemytrip.com go in for a fresh and lean User Experience. 2014 will see increased usage of tools like A/B Testing of the website, Heatmaps and consumer studies to get the User Experience right.
Social Media moves from Push to Talk
Many businesses have been using social media like a TV Channel. The story has been - keep pushing messages and spending on Advertisements to get your voice heard. Going forward, brands will need to create content which engages in conversations with users – else, brands can except to get lost in the sea of content being produced online.
Clear ROI on Digital Investments
Many Brands started investing seriously in digital marketing only in 2013. In 2014, brands will expect to see clear ROI for the digital investments. We can expect granular tracking of what’s working and what hasn’t, with a shift to online channels which have a higher ROI.
Would be great to hear from you on which trends you agree with and disagree with – please share your thoughts in the comments.