FB vs Amazon Selling – What should you choose?

E-commerce has revolutionized the way we shop! It has become the go-to destination for all our shopping needs. E-commerce sites provide better prices and more variety, making it a convenient option for shoppers.

Many people browse through popular e-Commerce stores and search engines to find whatever they are looking for. Amazon, Flipkart, eBay, Facebook etc. are such platforms that enable buyers to shop from!

With Facebook also offering various ways to promote your e-commerce store, the biggest debate now is FB or Amazon – What should you choose?

Selling through Facebook

Facebook, though popularly known as an online social media and social networking service, has introduced a feature called – Facebook Shop. The shop section tab can be added to your Business Page and it lets you display and sell the products directly from your business page. It’s suitable for sellers, retail, and eCommerce advertisers who want to reach out to a large audience, who are the potential customers on Facebook.

Gehna shop now

Some of the top advantages are:

Free of Cost

It’s free to use, and Facebook does not take any percentage of what you earn through your shop section.

Directly upload Product image and information

Choose the best products and upload them along with the pricing.

Sell directly from your Page

Once your products are uploaded, your customers can browse and buy them on any device without having to leave your Page.

Manage orders

It allows you to mark orders as shipped, cancel orders and refund orders without leaving your Page.

Insights

Facebook shares details such as how many views and/or message sends you’ve received for each product.

However, you can only sell physical products that must comply with Facebook’s content guidelines.

Additionally, you can also run product ads on Facebook. Advertisers can upload entire product catalogs and then use Advanced Facebook Ads targeting techniques to reach the right customers who would be interested in those products.

Selling on Amazon

Amazon, on the other hand, is an eCommerce website that allows anyone registered to sell their products with good user-experience and top-notch customer service. Acquiring a customer might be difficult, especially if you have just begun your journey of selling online. So it is a good idea to go to a platform that has already established themselves.

Selling on amazon is relatively simple. All you need to do is register on the platform and follow their set of guidelines.

Amazon wins at e-commerce as it has a lot of advantages such as:

Personalization

It uses a majority of its homepage to feature personalized, recommended products to its members.

Customer Service

Amazon takes care of customer issues and complaints in a timely and appropriate manner that has a huge positive impact at the end of the day.

Prime Perks 

The biggest advantage Amazon provides is its Amazon Prime offering. It provides members with unlimited free two-day shipping on millions of items on Amazon, as well as access to the – Amazon Instant Video, which is the company’s streaming service and also allows the users to borrow books from the Kindle Owners’ Landing Library.

Review Cornucopia

Consumers research products online and look at ratings and reviews from their peers, as the opinions of other consumers are highly trusted. Thus, to increase sales, retailers take steps to increase the engagement with their reviews, such as offering incentives or sending friendly reminders via email to shoppers who made a recent purchase.

selling on amazon

Amazon and Facebook have a couple of differences mentioned below:

Advertising of the products that are up for sale 

Products on Amazon is advertised by using Amazon Sponsored Products. Retailers get free impressions for the product offers and pay only when the ad is clicked. However, on Facebook, you will have to run ads and promote it and measure the ROI.

Learn how to boost a product, and learn about other ways of advertising on Facebook.

Delivery of products

Amazon picks products from the retailers and delivers it straight to the customer, whereas a seller on Facebook has to take care of the shipping & delivery on his own.

Fee

Amazon deducts a fee only after the retailer makes a sale and receives timely payments, whereas Facebook does not charge any percentage of what the retailer earns from the Shop section.

Have an e-commerce store? Which strategy are you using? Let us know in the comment section below.

 

 

5 Social Media Strategies To Boost Your E-Commerce Business

The e-commerce market is getting competitive by the day, and e-commerce businesses need to find unique ways to build relationships with their customers to create a loyal customer base.

For any e-commerce business, website traffic is the most important segment, and yet it is the most challenging one.

Social media is playing a very powerful role today in the evolution of online shopping. It provides a platform for conversations, reviews, information and expression. An e-commerce business can leverage on the opportunities provided by the social media platforms for their own benefit. According to an article by Magento, 93% consumers turn to social media to help them make buying choices, while 90% say they trust recommendations from their peers.

Several strategies have been listed by digital marketers on how e-commerce businesses can use social media to drive traffic to their website. Listed below are five powerful tactics you can use to embrace the reach of social media for higher benefits.

Smart Targeting and Dynamic Product Ads

Leaving your ad open out there in front of the masses is not such a great idea. Once you have figured out your prospective customer base, you can use targeting options provided by social media sites like Facebook to target your ads to the relevant customer base. Facebook provides you with numerous targeting options based on location, demographics, Interests, device type, etc. It also provides you with features like custom audiences, lookalike audiences and retargeting. Using these targeting options, you will be able to reach your potential customers and engage them more effectively. Smart Targeting will help you increase your ROI on Advertising to a great extent. Dynamic Product Ads can be used to retarget customers who have earlier shown interest in your products or services. To drive more sales across devices, dynamic product ads now provide a lot of flexibility and variety in functionality to e-commerce advertisers.

A classic example would be that of Cathay Pacific Airways. They used dynamic product ads for travel, to reach people who had earlier performed a search on their website. The ads featured an image of the destination city that people searched for to inspire them to act. The ads also included a “book now” button that linked directly to the booking process on the Cathay Pacific website.

Smart Targeting Cathay pacific

Another example is that of eBay. eBay is successfully using dynamic product ads and retargeting to motivate their customers based on the customer’s interest. They connect with their customers by showing them personalised and relevant products in their ads.

Ebay Carousel ads

Facebook Carousel ads are also a great way of showcasing e-commerce website products. They not only help to showcase the products in detail but, when used creatively, also help drive traffic to the e-commerce websites.

Using Influencers

Influencer marketing is the new buzz word and has currently penetrated in the marketing mix of many industries. Mostly food, travel and fashion are the three major industries where influencer marketing is really going up the ladder. Influencer marketing is a newer and organised term for the old-fashioned word of mouth marketing. The way people work through the buying process has changed due to the advent of the internet and social media. People now have become more efficient in their search process, and they look for comprehensive and authentic information online. While associating an influencer with your business, it is important to consider the influencer’s likability, credibility and trustworthiness. Remember that Influencers act as brand ambassadors for the audience and thus the information they put out there should be in sync with what the business stands for.

Influencers can be used in numerous ways: For product launches, reviews, engagement, campaigns, events and so on.

A very good example of this is the Influencer campaigns done by Nykaa.com. Nykaa is an e-commerce store that deals with skincare, beauty and makeup products. Nykaa.com engages with various beauty bloggers and influencers and weaves campaigns with them.  Beauty and fashion are two areas where people rely heavily on reviews and opinions of influencers. Nykaa leverages this very well.Ecommerce Influencer Marketing

Nykaa Influencer Marketing

Using Product Videos

The majority of online shoppers have agreed to the fact that not being able to physically touch and feel the products on e-commerce websites is their least favourite part of shopping online. This is especially true in the case of fashion and beauty industry. Product images from different angles and views may not completely explain a product’s functionality or provide a proper overview of the product. Videos are the new preferred form of media and e-commerce businesses should leverage on the high acceptance of videos among customers. Ecommerce businesses can use videos to bridge the gap between offline and online shopping experiences. Product videos can help in providing a holistic buying experience to the customer and also provide a clear overview of the different scenarios in which a product can be used. This makes it more appealing to online buyers. Product videos can not only be used on product pages but also on social media feeds of the e-commerce brands as well as part of Facebook or Google ads. Not only can these videos be used for Facebook and Google advertising, but they can also be used for advertising on YouTube. There are several versions of videos that are gaining popularity on social media. A few of them are live videos, 360-degree videos, 30-second videos, time lapse videos, stop motion videos and animated or white videos.

Product videos can be used to introduce a new product and show how the product works with other similar or commonly used products, from the brand, and to encourage conversions from existing customers.

Amazon Video Ads

Youtube Advertising

On1y is a food brand that caters to a very niche market segment. It provides spices, herbs and exotic seasoning. On1y uses a lot of innovative ways to engage with its audience on social media and at the same time create a buzz around its products. In the screenshot below, On1y has shared a Facebook live video of a food influencer interacting with customers and cooking up recipes using On1y spices.

Influencer marketing video

Focus on Engagement

Social media for e-commerce is not simply about pushing across products and promotions. Many e-commerce companies fail to understand this. Social media can be used very well for engaging audiences online through high value textual and visual content. Ecommerce brands can find it very tempting to simply fill timelines with product promotions and advertisements. However, social media provides numerous ways by which e-commerce brands can make online shopping a delightful experience for consumers. You can engage audiences through live polls, live videos, user generated content, contests and much more. Topical posts and festive posts can also be used to attract audience attention. To garner high level of engagement, it is important to understand the need of the customers. Understanding this will help brands to curate content accordingly.

Social media can also be used by e-commerce brands to provide better customer service. Nowadays, a lot of customers look for solutions on the internet and prefer quick communication over the internet rather than going through a long phone call. At the same time, brands must encourage satisfied customers to write reviews and rate the products/e-commerce brands. Reviews and ratings go a long way in building a brand’s credibility online.

Content Marketing via Blogs & Infographics

Blogging is a great way to drive traffic to your e-commerce website. It helps your site rank higher in SEO through several internal links and backlinks. Blogging is also a good way to reach out to customer problems and be a problem solver. Most customers search for solutions to their problems online and blogging can be a great way to provide solutions to them. Long form content helps to drive more traffic and definitely helps in higher search page ranking. Blog posts also help to subtly introduce products or promote products in an indirect way. For instance, a blog post on the topic “summer dressing” by a fashion e-commerce site could consist of summer looks using products from the e-commerce site. This will not only create attractive and useful content for the readers but will also serve the e-commerce brand’s purpose of showcasing their products. Similarly, a blog post on “Top 10 budget smartphones” by an e-commerce brand like Flipkart or Snapdeal which sells mobile phones could include descriptions of each smartphone comprising of unique features and direct links to the products on the e-commerce site.

Blog Content Marketing

Finally, it is important for e-commerce brands to identify the right social media channels to leverage their brand. Social media platforms, if used creatively and strategically can help e-commerce businesses reach their target audience in a much faster way. The importance of social media has been adequately realised by fashion and food industries among others. However, e-commerce brands can also leverage the benefits of social media by strategizing and creating fool-proof social media plans.

Five Step Guide to Selling Online on Amazon India

With more customers making their purchases online, startups have now begun shifting their businesses online to make use of the large community around the world with ready buying power. To sell your own product or sell somebody else’s – you need to decide; and how, when, where – we’ll help you with that. Acquiring a customer might be difficult, especially if you have just begun your journey of selling online. So it is a good idea to go to a platform that has already established themselves.

Amazon is the right place to start selling your products. Amazon being the leader in the online retail space, we have put together a guide on selling your very first product on Amazon India with the effective and efficient transaction. Amazon India provides a comprehensive platform for sellers from remote cities in India to reach pan-India.

 

 

 

 

Step 1: Create your Amazon Seller Account

 

 

Creating your seller account is simple. All you need to do is enter your Business Entity Name, address, phone number, VAT or CST registration information and all the necessary bank account details.

 

 

Step 2: List your products on Amazon

Now that you have your account ready, make a note of all the items you’d like to sell on Amazon and list it.

 

 

Amazon has millions of existing catalogues categorising goods in the name of the material, size, colour, product variation, etc. and if your product falls into one of these categories, you can directly list your products in that respective catalogue. However, if your product is entirely new and doesn’t have an existing catalogue, you will then need to create a new product listing.

 

 

Amazon has a highly efficient team who will help you create a high-quality catalogue to ensure your products have the right description, user-friendly language and easy reach so that you have a valid transaction.

Also, if you are very confident with your line of products, go ahead and advertise on Amazon using ‘Amazon Sponsored Products’. This is very similar to what digital advertising agencies do – they look for what people are searching for, and with the help of SEO and Google AdWords, they make sure the user ends up looking at your products and purchasing it.

Step 3: Take your products live

Congratulations! Your first product is now live on Amazon. Crores of customers can now view, add it to their wish list and purchase your product. Sometimes, your products might not receive the expected number of clicks or impressions, and one of the reasons might be because of the broken descriptions that go along with your product. No worries, you can always go back to your dashboard and make as many edits you like and publish it again.

 

 

You can always have a close look at your dashboard to create more product listing, promote the same, manage/ship your orders and at the end of every week or month; you could analyse and make sure your business is on track.

Step 4: Amazon does all the work, sit back and relax

Amazon makes a note of all your orders though your already powered Amazon Easy Ship facility. They pick up and ship your products and take care of logistics and customer service. Quite cool, eh? It is an end-to-end delivery service for sellers. You can just focus on your business while Amazon does all the heavy lifting.

 

 

The service includes –

  • Pick up from your doorstep
  • Handle returns and respond to buyers
  • Cash On Delivery (COD) payments

Amazon has also introduced FBA (Fulfillment By Amazon), which lets you store your products, then pick, pack and ship your products across India. This FBA service helps you gain all the storage and fulfillment facilities, fast delivery options and trustworthy customer service. There is no startup fee for this service and just a flexible ‘Pay as you go’ scheme depending on your usage.

 

 

Amazon has a Prime account for sellers too and this feature allows you to ship your products to your customers quickly.  Once you enroll for FBA, you are automatically eligible to become an Amazon Prime seller without extra charges.

Step 5: Grow your business with Amazon

Amazon deposits your payments into your bank account within a week (7 days) from the date of delivery, only after the sale is made and you receive the payment from your customer.

There are a number of fees that the seller has to pay Amazon – referral fee starting from 3% (this particular fee differs from city to city in India), fixed closing fee starting from Rs. 10 per unit sold (this fee varies by category and price), shipping fee starting from Rs. 30 per unit shipped (this fee varies by distance and volume of the unit) and delivery service fee of 1.25% per item.

Amazon cares about your business and they send custmoised tips and trick to improve your business for better performance. They have an inbuilt team who keeps a track of your dashboard and send you a customized report periodically to boost your performance as well.

 

 

How digital marketing can help build the brand and send traffic to amazon

Yes, selling on Amazon is great and easy. However, Amazon is a crowded place and it is always a good idea to promote your Amazon listing as much as you would promote your online store. Use Facebook ads, Google ads or even blogs with links that would drive your potential customer back to the products on Amazon.

For example, if you are selling jewellery, you can run Facebook Carousel ads  with high quality images of the product and link them to the various Amazon listings. This will drive traffic to the listing and has the potential to reach a larger target audience.

Unlike developing your very own ecommerce website and selling on it, selling on Amazon India has a lot of advantages. Right from the development, optimization and maintenance of your marketplace to logistics, customer service and easy transactions, everything is taken care of by Amazon India. Instead of making a foolproof plan on everything and anything before launching your product out in the market, it is much better to start selling online first, test the waters and then take it forward from there.

 

 

 

How UX can make or break your business – Digital Chai Pe Charcha

The seventh edition of the Digital Chai Pe Charcha was held in Workafella, one of the best business centres in Chennai on 8th October, 2016. The event saw over 25 participants who were a mix of entrepreneurs, digital marketers, and professionals. User Experience, an important element in any website or app these days, the entire session was insightful, engaging and very informative!

cupxsgwusaavgj7

What is UX or User Experience?

UX or User Experience is exactly what the name suggests – the overall experience one has when they land on your website or your app and the interaction with the company, its services, and its products throughout.  In short, the way a website or an app works plus the look and feel of it all together making your user want to come back to your site.

Benefits of good UX –

Research shows that the overall experience of a user right from landing on your site, navigating and scanning through your pages till moving out of your site to another, the emotions that the user feels throughout – satisfied or unhappy – plays a major role on how your brand performs online in comparison to your competitors.

It helps in converting a user into a potential customer and not just that – but converting them at a low cost.

What makes a good UX –

  • Security & Privacy of its users handled with attention
  • Feedback & reviews from real buyers that connects with new users
  • Company is reliable & trustworthy – Transparent information on the roots & founders of the business

Building a new website 

  • Research and Analyze

Do a quick study on who your competitors are and analyze their digital mediums. Understand what they do to provide their users with a great experience on their site. Work on your content, have collaborative discussions and put down the necessary inputs to go on your site.

  • Strategize

Have a good idea on the different elements you would like to add on to your site – be it a revised sitemap or navigation flowcharts by analyzing user personas and scenarios.

  • Product Design

Work on your website with a neat and clear wireframe that should include digital touch-points further building the virality loop.

  • Test and Iterate

After your new website is ready to launch, have a quick A/B testing and experiment with heat maps on your site. Analyze the results and rework on the design perspective if necessary.

Evaluate the UX of an existing website

  • Functionality of your site / app

The speed at which a new user navigates on your site, understands your business and moves through different pages says a lot about the flow of your site.

  • Navigation & Information architecture

The user needs to have a smooth experience while navigating through your site, moving from page to page and gathering all the information required.

  • Forms

If your site has a landing page with a form, make sure the form is simple with limited fields keeping in mind to not ask for information that is too personal to the user or fields that will require the user to go back and forth too many times.

  • Trust and Credibility

Your user’s information should remain confidential and should not be hampered with.

  • Aesthetics

How good is your site’s layout and balance? Is there a consistency in the font? Are the clickable items clear to the user and is the entire page pleasant and easy to navigate?

UX can be improvised with the help of some efficient tools. To improve the overall look and feel of your site, make use of customer surveys, user interviews and case studies. To track your customers’ behavior on your site, experiment with Zarget, Inspectlet, CrazyEgg, Optimizely, Google Analytics and MouseFlow. To understand prototyping, try Balsamiq, Axure, Invision and Pen & Paper.

When the site’s design and flow is focused on establishing a good user experience, the bond between the company and your customer grows building the brand as well as the overall experience of the user with the company.

Click here to understand more on how UX Can Make or Break Your Business

Those of you who missed the first six editions of the Digital Chai Pe Charcha can check them out below:

E-Commerce Product Photographers in Mumbai

E-Commerce Product Photographers & Studios in Mumbai

According to recent statistics, more than 800 million people from Asia are expected to buy products online, and the number of digital buyers in India is estimated to reach more than 112 million, so online sellers are increasing rapidly in numbers. One of the biggest challenges that the retailers face is, “how to convince their potential buyers through captivating product images?”

To satisfy their customers, the sellers must find a perfect way to showcase their products. That’s why e-commerce product photographers play a vital role in selling a product. Here is the list of top photographers who will help in capturing your e-commerce products to perfection.

Radiance Vision

Radiance Vision offers bountiful services to their clients. They have their e-commerce photography studio with experienced photographers and editors. They also provide photographer and videographer services for other stuff like events, TV commercials, corporate films, animation film, etc.

1

Photuwala’S Studio

Faisal Miya Photuwale is a Mumbai-based fashion photographer, who has an experience of 5+ years in the field of photography. The studio has a team of 19 photographers, and they have done more than 350 photo shoots that include fashion catalogs, portfolios, product shoots, glamor, wedding photography, and wedding videos.

He likes experimenting new concepts in different genres and has won many accolades. He has worked with various well-known actors, models, and designers like Rohit Verma, Karan Malhotra, etc.

Contact him at +91 91676 19991.

photuwale

Artpixelphotography

When Amit Desai was a kid, he loved to paint, play music, create art & read literature. Once he grew up, he completed his Bachelors in Commerce (Honors) and Masters in Finance from Mumbai University. He is passionate about photography; thus, he made his passion his profession.

He is one of finest photographers when it comes to candid photo journalistic wedding photography. He says, “I love the thrill and the excitement of capturing ‘the moment’ in my frame.” His knowledge about colors, lights, and tones helps him to give better outputs that satisfy his clients.

Contact Amit Desai at +91 98201 51581.

artpixelphotography

Digitalstudio

Pashminu Mansukhani is a Mumbai-based photographer, who specializes in industrial and corporate photography. Pashminu always had a great passion towards photography. Understanding his passion, he fine-tuned his talents to become a professional photographer. He has done photography in diverse genres like events, real estate projects, and industrial site projects, etc.

Pashminu has worked with more than 100 major clients like Sony India Pvt. Ltd, NELCO Ltd, Godrej & Boyce Ltd, Castrol India Ltd, Aditya Birla Group Ltd, Indiamart Intermesh Ltd, Hitachi Lifts India Ltd, Calyx Chemicals & Pharma Ltd, etc.

Contact Pashminu Mansukhani at +91 98205 78189.

digitalstudio

True shades photography

As the name suggests, photographers of True shades photography will observe and retain the lights and shades of subjects. Arshid Bhimji is the founder of True shades photography. He started his career as a compositor in the VFX industry. Gradually, he began his career in wedding photography. Right now, he is primarily doing wedding, fashion, and product photography.

True shades have a team of 16 specialists, and they have completed about 210 projects with 196 clients. Almost all of their customers are delighted with True shades photography.

Contact him at +91 96995 44211.

true-shades

Pixelmania photography

Are you looking for a photographer who clicks creative and attention-grabbing product photos? If yes, Pixelmania photography should be your ultimate choice. They are doing photography services for more than 12 years. They provide high-quality product photography at affordable prices. They also provide other value added services like catalog design and printing, ad design, all web based designs, and website development.

Contact them at +91 99209 66691.

pixelmania-photography

Are you looking for photographers from other cities? Check the top e-Commerce product photographers in Bengaluru and Chennai.

How Digital drove success of Carat Lane – Digital Leadership Summit

Below is the gist of the talk given by Mithun Sacheti on “How Digital drove the success of Carat Lane” at the Digital Leadership Summit in Chennai in August 2016.

X42A3885

Key Highlights from his talk include:

  • Discovery is going to be driven by digital, consumption will remain omnichannel depending on the product/service
  • Consumers often make the decision online, but still, like to see the product in high-value purchases
  • Omni-channel is the approach towards profitability and Carat Lane has seen that with their Delhi centre, which contributes to 38% revenue and is a profitable city for them.
  • Extremely data driven approach with 4000 data points being tracked every month
  • Even spends on TV are tracked diligently
  • Key metrics to track: Cost per lead, Cost per conversion and Cost per visitor/traffic
  • Early days for digital transformation with more to see in the coming years

Mithun started off by highlighting that Chennai as the choice for Carat Lane did not come from the fact that he was based here but based on research that Chennai has the fastest clearing airport in the country. He goes on to talk about how opening the first Jaipur Gems store was challenging. Their biggest learning over the initial years was getting a clear understanding of the top/key customers since they used to get only about three walk-ins a day when they started out. They soon realized that making customers discover the store and new products is key. So when they opened their next store in Coimbatore, they were able to combine their learnings to ensure that 500 key customers walked into the store just on day 1.

How did they get into e-commerce?

They realised that discovery of products is a problem because of the limited walk-ins in retail as well as the limited scope to discover products before walking into the store. E-Commerce fundamentally changes the discovery process.

Today consumers make a choice before entering the retail store – the decision is usually made online. This is why global e-commerce started with books so that the discovery & shopping can happen online. For other products discovery is still lead by digital, but consumption is happening across e-commerce, offline retail, kiosks, etc.

In 2011, Carat Lane opened its first retail store – but they got it wrong in many ways. Firstly, they did not put much jewellery over there, though in hindsight they understood that consumers come in to try out the product. In Mithun’s words “We assumed customers were as obsessed with technology, as we were”. This changed when they opened their future stores. Moreover, their Perfect Look app allows you try out jewellery real time, and this was a big hit amongst consumers.

Why do consumers have distrust amongst e-commerce companies?

Mithun highlights on e-commerce evolution in India and candidly pointed out that between 2000 to 2009 there were early adopters who did not focus on last mile delivery and consumer experience – players like Indiatimes, Rediff, infibeam. This mostly led to distrust from consumers because they went through such bad experiences from these brands. This, of course, changed when the new age e-commerce companies started, including Carat Lane in 2008.

Is ROI real in E-Commerce?

Mithun was candid in saying that “Understanding of ROI was missing when we started, but we understood it the right way.”

In 2012 when the company evaluated its results, it realized that cost of acquisition was so high; it would take three transactions to make the customer profitable but an Indian consumer shop for jewellery twice a year so there was something wrong in the approach.

Their retail stores were a game changer because the process of discovery started falling in place. Consumers now started coming to the store with the product photograph wanting to try the product. It became evident that conversions will happen where they have an omnichannel presence. Two years ago they opened six stores in Delhi and now 38% of their revenue comes from Delhi and is the only profitable city of operation at the moment.

Is it an analytics business or a jewellery business?

Carat Lane is an extremely metric driven business, as Mithun pointed out. They track 4000 data points every month, but the critical ones are

  1. Cost per lead
  2. Cost per conversion
  3. Cost per visitor/traffic

Mithun aptly put it “There is never too little data”. Data helps bring clarity, and while it took Carat Lane 6 years to figure it out, it finally made sense. In the early days, the cost of consumer acquisition was never in focus. You need to know how much you are willing to pay for each of the above actions, as the business profitability depends on that. Each company needs to create its own attribution model – based on customer type. Google Analytics is a good starting point.

Mithun spoke at length about the advanced analysis that is done on TV ad spends. They used tools to find out in which tv program & which ad break & which ad slot had the highest visitors and highest brand search of Carat Lane. As per Mithun, searches & traffic ultimately reflect in conversions & sales assuming you have a great product + great UX. Of course, it’s not a perfect model. You can have assumptions and capture the ROI, in case there are two ads at the same time

On Startups, Funding & more

Speaking on how they used the funding they got, Mithun admits “Money is like oxygen, the human body is like iron – money can corrupt you”. They have learnt it the hard way and now moving towards profitability with a data-driven approach.

Talking about his investor, Lee Fixel, he mentioned an interesting quote. Apparently, Lee said, “My Fund has ten lives. You as an entrepreneur has 2-3 lives. Carat Lane has one life. If you think omnichannel is the right approach, then let’s do it.”

On closing. Mithun said that Digital would own discovery and budgets will move digital – which was also reflected in the Social Beat Industry Report. We, of course, agree when he said that India would be driving the digital transformation and even today with the worst internet bandwidth ever we have achieved this much – it’s only up to our imagination what the future holds!

Facebook Marketing Trends: What to expect in 2017

Facebook Marketing has become an integral part of any digital marketing strategy and it has revolutionized the way we look at the online marketing industry. Over the last 12 years, Facebook has seen a 360-degree shift, transforming from a simple social networking site to the face of a multi-billion dollar company allowing brands to find new customers, increase their sales, create brand awareness and much more. When we ran an industry survey amongst CMOs and Brand Heads across India we found that close to 90% Brands in India are already leveraging Facebook. Advertisers are spending more money than ever before on Facebook as it has emerged as one of the biggest platforms to engage with their target audience. Keeping this in mind, new features are being regularly added to Facebook and marketers have to constantly make alterations to their strategies to ensure their content is still reaching its target audience. Below are a few points that have been gathered keeping in mind the recent changes which may give us clues as to what 2017 will hold for both consumers and businesses. You may also find it interesting to read our book on Digital Marketing Insights for 2017, which can be purchased on Amazon.

Less Is More – Page Posts & Organic Reach

Following the decrease in the organic reach of Facebook page posts last year, Locowise conducted a small study to analyze how page posting frequency impacts reach, engagement and negative feedback.

Locowise study about facebook page frequency

The study reveals that pages that posted once a week or less on their official page reached an average of 15% of the audience who liked their page per post. Interestingly, pages that posted two to four times a week reached only 10% of the page audience and pages that posted once a day reached a lower average of 8.42% per post. This means that organic reach drops with an increase in the number of posts, and over posting content is a common mistake marketers tend to make on FB. This also means that the quality of content and FB posts needs to be extremely high and we are likely to see many brands evolving into fewer but highly engaging posts.

Another study by social@ogilvy reveals that for large pages with more than 5,00,000 Likes, the organic reach has seen a remarkable decline when compared to other smaller pages. It is believed that marketing managers can expect the organic reach to further approach zero in the future. The detailed analysis and data interpretations along with the recommendations are available to read here in the full white paper.

socialogilvystudyorganicreach

 

The number of users on Facebook has doubled from 845 million to 1654 million over the last five years. There are more brands than ever who are joining the bandwagon of Facebook marketing and these brands are posting multiple posts every day. All of this creates more noise and unimaginable amounts of content that will simply be filtered out and never reach the news feed of a specific user. With so much information to be filtered, Facebook uses complex algorithms to pick and show content to users they are most relevant to them and those that they are most likely to engage with.So it can be assumed that increased brand post frequency is aiding in the drop of organic reach.

However, the only exception to this organic reach debate was seen in the news & media industry.  The organic reach of news publishers seems to remain steady, even with a higher posting frequency. Here’s the result of analysis of 3,318 profiles, by Sotrender.

sotrenderstudy1

sotrenderstudy2

Videos – Future of Marketing For Brands

Videos are the next step in the social media evolution and will most likely dominate the online advertising and marketing industry. As per the stats by Facebook, users watch an average of 100 million hours of video every day and most of these are on their mobile devices. Daily views have increased from 1 billion to 8 billion in the last one year. These stats are proof that users have started consuming more of video content and it is essential that brands leverage this in their favor to engage with the potential customers. Video content is the best medium for storytelling and is a great opportunity for brands to connect with their audience.

Live videos were one of the major updates announced earlier this year by Facebook. This gave live videos prime placement in the Facebook app and also adds new ways to find, create, share, and react to them. This move efficiently makes live videos one of the central features of Facebook. Live videos offer a new way to interact on a platform that can feel so familiar that it risks feeling stale. Broadcasting live to your social circle gives you a certain thrill or even just watching a friend’s live broadcast, can bring in a fresh feeling of excitement and make you want to interact on the same old platform in a new way. On an average, Facebook says people are commenting 10 times more on live videos than they do on regular videos. This clearly means that brands must explore Live videos over recorded videos as this would help drive higher engagement levels with the audience. Facebook also rolled out an update where advertisers could add a video element for FB Carousel Ads.  The shift towards video as a tool for marketing is evident and is definitely here to stay.

We also have an interesting blog on how to create low cost videos to tell your brand story – in case you are creating videos for the first time.

Mobile Is King

The fact that a business needs to have a mobile-friendly website is much talked about and is not a new concept. Last year, Google announced that, for the first time mobile searches surpassed desktop searches.  This eventually led to a new situation where Google’s algorithm started to penalize sites that were not optimized for mobile devices.  For the last few years, marketing experts have been stressing on the fact that there is an obvious need for businesses to optimize the sites for the ever-increasing number of mobile users. Facebook Inc announced that it has over 142 million users in India, of which about 133 million access the social network via their mobile devices. This means that a staggering 90% of users are using facebook on their phones in India. It is essential that marketers who are trying to engage with and attract potential customers in order to redirect them to their website, ensure that their website is mobile optimized and are able to leverage every micro moment of Indian consumers.  In today’s Smartphone era, mobile-optimization is the norm and an essential item that can no longer be placed on the back burner to address later.

Ads are Inevitable

A few years ago, advertising on social media platforms was a very niche concept with not too many players in the market. In this new age of online marketing, many brands have become aware of the importance of ads across various social media channels, especially Facebook.  Today, with the various targeting and advertising options on Facebook, we can reach out to millions of potential customers in any part of the world. Facebook advertising is a strong tool that can be used by brands to meet their marketing objectives.

facebookads

Facebook ads allow you to choose from a wide range of possible adverts including but not restricted to Page Post Engagement, Clicks to a website, Conversions on Website, App Installs, Video Views, Lead Ads etc. Over the last few years, Facebook has evolved into a paid marketing platform more than an organic one so it is essential for marketers to leverage the power of the various adverts available. You can read our detailed guide on measuring ROI from social media.

Shop On Facebook

In an attempt to make it easier for brands to reach out to potential customers and drive sales on mobile devices Facebook has started rolling out the Shop section in phases. This section allows a brand to list out their products and let consumers browse through the catalog and purchase products that they like from within Facebook. The social network does not charge you to add a shop section to your Page nor does it take any percentage of the money you make through it. In the upcoming year, more businesses will start selling stuff directly from Facebook as this new section is set to change the way we look at e-commerce and social selling. Ofcourse it also has had Product Ads for E-commerce companies for a long time now – these can be also be leveraged parallely.

shoponfb1 shoponfb2

 

We have left out Instagram Marketing from this conversation, as it warrants its own blog. We are also seeing some interesting developments around Instagram analytics and Instagram targeting going forward.

Do let us know what other features you expect FB to evolve in the coming months.

User Experience – Getting back to Basics & Filling The Gaps

The principle of User Experience has not changed in the past few decades; our approach to UX, on the other hand, is constantly evolving. User experience is the means, not the end to a problem; the process is never ending. The art of balancing user needs and brand message is an important element. We already have many trends rolling out in pace with the technology, and it all boils down to knowing what to use when.

Truly understanding your user

In the race to catch up with the latest trends and continuing to do what exists, we forget the most important aspect – users. It sounds like UX 101, but this is where many designs lose vision. We forget to find out what the users need and instead assume what they want. As a result, most websites look alike and most experiences feel the same.  One may argue that it is efficient and gets the job done. I agree, but what you haven’t tried out may get greater results. Grab the better one, always.

Do you really need a compulsory registration, does your customer have to go through 5 pages before buying a product, and does that information about the company founders on the home page help in any way? Your average user probably does not. The definitive answers to these can be found with some user research, but it’s important to ask these questions. One such case in point was when we designed a simple, no-scroll landing page for a real-estate client. The users had only the most important information presented to them without the frills. The main CTA on the mobile version was a callback feature, which encouraged users to drop just their numbers, without giving out much personal information in an enquiry form.

Casa Grande Monte Carlo

Rather than add a feature because the competitors do it or because it helps with ROI, we need to achieve the same without turning off the user. Find creative ways to add new dimensions to the user journey, a perspective for every type of user.

Satisfying the outliers

With technology advancing each day and the number of devices multiplying, we have a greater challenge to cater to every member of the community. Crafting experiences that are inclusive to all can be a challenge, and the key to achieve that is by understanding that there is no single approach to every problem.

There are plenty of avenues to bring in more users, increase conversions and make more money for the clients. The need of the hour for many businesses is to take it further and this is where UX fits in nicely. Instead of concentrating on what the majority of the customer base is thinking; we need to start looking at what the minority wants. In many mobile versions of our websites, we come across devices that are used by less than 15% of the users but we have ensured that they have a similar experience of browsing as the rest. Customizing to each device size is a little work, but it yields good results in the long run. Begin by understanding how the bottom 20% of the users behave and find ways to enhance the experience for them. Tap into all of your demographics and include the lesser-used browsers; the aim is to have a consistent user experience for all.

Personalization is important; users want to feel that businesses are directly talking to them. A good design gives them that without compromising on brand message and end-goal.

Decluttering without handholding

The last few years saw design minimalism in websites and apps – hamburger menus, single color & typeface, flat icons and hidden sections (the footer especially). This approach clearly works because the style is simple without distracting the user. It is a linear thought process, taking the users from Point A to Point B without making them think about anything else.

While minimalism will be around for a long time, it needs to be handled without being overdone. In the name of de-cluttering many websites and apps have dumbed down their journey so much that users feel powerless. No one likes to be told what to do and it is something that we should avoid. It is crucial to let the users decide how they want to fulfill their needs; the job of user experience is to ensure that the process is coherent and seamless. Gently push, don’t shove.

It can be as simple as having more options during the checkout process – can the customer continue as a guest user, can the customer login through any of social media accounts instead of a compulsory registration or Gmail signup? Test different options to see what works for your business and implement them in the longer run.

We are surrounded by best practices and latest trends that come out every week. They are good to implement but don’t get too caught up in them, always ask if it’s the right one for your user base. We need interfaces that are efficient & data-driven, not just what is in. Create memorable experiences that would bring a user back and make them remember you for a long time.

Mobile First Strategy to leverage micro moments of consumers

Micro Moments has become a buzzword in the digital marketing environment in recent times. Especially, after Google’s content marketing team, Think with Google, came up with this phrase, more and more digital marketers are trying to utilize the micro moments to benefit their brands.

To start with, more and more consumers are using smart phones for most of their browsing. According to two different Google consumer surveys, almost 68% of smart phone users say that they check their smart phone within 15 minutes of waking up every morning; also, 30% of these users admit that they actually get anxious, when they don’t have their smart phones with them. In most countries, searches happen more via mobiles than desktop computers. This means that digital marketers, who intend to make an impression with their clients, should adapt mobile first strategy religiously.

According to the often quoted KPCB Internet Trends Report, it is said that most people check their phones about 150 times a day and they spend 177 minutes on an average with their phones per day. This means that, on an average, a mobile session lasts for just 70 seconds. Apart from texting their partners, sharing their selfies or travel pictures, commenting on their friends’ photos, there is a specific point of time where people look at their smart phones to get influenced by brands. These small moments where the consumers look for information on their phones are the micro moments that every digital marketer should utilize.

Four types of micro moments

According to Think with Google, these micro moments can be classified into four, namely:

  1. I-want-to-know moments: More and more users are looking up for information online. On the go, many users search for different information ranging from routes to their destination to deals in ecommerce sites. The amount of such consumers have increased significantly in the past few years.
  2. I-want-to-go-moments: More than ¾ of users use their smart phone users use search engine via their phone to look for any local store or company. Even to look up for something as trivial as an electrician or florist, people use their smart phones. According to Google Trends report, in the year 2014-2015, there is 2x increase in “near me” based search interest.
  3. I-want-to-do moments: While doing a task, most users use their smart phones to look see instructions. Be it any DIY craft or a simple day-to-day recipe, people use their smart phones to check how to do what they want to do.
  4. I-want-to-buy moments: This is the most explicit micro moment. Before purchasing a product online or offline, more than 80% people actually look up their phones for consultation before buying. Also, mobile conversion rates for ecommerce sites have significantly increased in the recent times.

These are the four micro moments that are crucial for any business. With consumers’ online attention span being very low, i.e. as low as few seconds, to leverage these micro moments of consumers, brands must adapt mobile first strategy.

Four ways to leverage consumers’ micro moments:

To grasp your consumers’ micro moments, a brand must refine all its contents to be mobile responsive and follow these four approaches.

1. Being there for the users always

One of the interesting facts about most consumers is that they might not be rigid on what brand they want. If they are looking at their phone for information or merely browsing, they might be more interested to buy your products if the information you provide interest them. Especially, while looking for information, users pick the business that are there in their search results and that have the most attention-seeking content.

By being there always in their smart phone, via both paid and organic methods, you stand a more chance than your competitors to convert them into your customers. One may think that by merely being there in the social media, how can a brand make the smart phone users become its consumers. The true fact is that by being there when users need some information, your brand is helping customers in their decision journey.

Also, at this point, mobile first strategy plays a major role. Since most of the searches happen via mobile phones, your website, landing pages, ads, posts, and any content should be mobile responsive. Also, it must be interesting and crisp to be read within those micro moments.

2. Providing users the information they need

While you can make an amazing first impression with the first approach, to make the users your clients/customers, you need to do something more; in fact, you must do something more powerful. Bounce rate of many sites and uninstalling of many apps are on a rise; the main reason for this is that most of these brands fail to be useful to their customers in the four micro moments explained above.

If your consumer is on a search engine searching to buy a product related to your brand, he or she is more likely to pick your brand over a hundred others when your content is useful than the others. We have a detailed strategy on how to create 10X better content than your competitors. With mobile first strategy, you are in a good spot because it allows you create and showcase more pertinent content in these micro moments. This is why in our view a blog is important for every business. Using information like their past search history, location, time of search, and keywords, one can efficiently decide what to showcase to which user.

For example, if you are a brand that has multiple products, based on the target group, their preferences, you can use retargeting to showcase products/creatives that are useful to them. Rest assured, you would have definitely leveraged their micro moment.

3. Catching up with users’ speed

If your mobile site or app takes a long time to load, the users are more likely to leave your site/app for other that of other brands. All your efforts of providing useful content and being there goes waste, if the speed at which your information loads is slow. To optimize your mobile site and app speed to suit the speed of your customers, you must follow these steps:

  1. Keep it simple: Having too many forms, additional or redundant steps, etc. makes your customer bored. Have a one step sign up form, i.e. via Facebook or Google. Also, enable click-to-call options, instead of displaying phone numbers. Similarly, all addresses must be linked to GPS to open via maps directly. This way, the users will be able to do what they want to do without any hindrances.
  2. Foresee users’ expectations: From predictions to drop down menus, from enabling auto-fill option to getting past browsing history, try everything that will speed up the process. You can also display products/services on the app based on their past search history.
  3. Combine the best UI with simple design: As much as an attention-seeking UI is important, it will be of no use, if it takes too long to load. Therefore, the app/mobile site must not only be designed to be user-friendly but must also be designed in a way that it loads quickly.

Almost 40% of users wait not more than 3 seconds for a site to load before leaving the site, if you do not optimize your site better, all your other efforts becomes futile.

4. Measuring your strategy

You have done your best by being there, being useful, and being quick. With mobile first approach, these efforts will definitely reap results. The results can either be customers or leads to prospective customers. However, on the longer run, measuring and reviewing your micro moments strategy is what helps you to refine and evolve with the evolving trends.

How to build a strong email marketing database?

Email Marketing is one of the most actively used marketing channels. But every now then, we get queries that question the effectiveness of email marketing. Many feel its passé while others equate it to spamming. The truth is email marketing has never been more alive than it is today.

The dynamics of emailer marketing is changing fast but basics shall always remain the same – if you share something valuable with your audience, they are likely to engage with your content. Purchasing a database does not work anymore. Brands need to develop their own database of interested customers or potential customers who are more likely to engage with your email. Emails to your curated database is a personal, dependable and a direct way of reaching out to your audience.

‘Out of all of the channels I tested as a marketer, email continually outperforms most of them’

– Neil Patel (Co-founder, KISSmetrics)

email marketing

In this article, we have listed down useful ways in which you can develop your own email marketing database.

1. Newsletter Sign-Up

Make your email sign-up form visible on relevant pages on your website, more importantly the Blog page. Use either an embedded form or a Call-to-Action for people to click through to a dedicated sign-up page. Make sure that it’s in a prominent spot above the fold. The info about the possibility to sign up for the newsletter can be also placed in a pop-up window.

newsletter 1

 

 2. Make the email sign-up easy

If you have a sign-up form on your site, make sure it’s easy to fill.  Make it straightforward and resist the temptation to collect lots of demographic & lifestyle information at this stage. It will get in the way of collecting those email addresses. Always remember Short and Sweet is the King!

3. Create great content for your subscribers

Good email content deepens the connection with your audience – it could be a powerful subject line (which get your messages opened); your unique voice (which gets your messages read); or niche-specific content your subscribers would find useful and shares with others (which inspires referrals and word-of-mouth). What works is “value exchange” — your valuable information for your prospect’s valued time. Your subscribers need to know they can trust you and that you’re not a self-promoting spam-bot.

4. Multiple Call-To-Actions: Give readers a good reason to subscribe

We all need a little incentive to hand over our email address, but we don’t need too much if we feel an affinity with the brand. Try these…

– Offer a discount off their first purchase

– Explain what they’ll get: special offers, private sales, hints and tips, magazine articles…

– Show them what they’ll get (see our recent articles, news, reader offers etc)

 

offer forms sign-up

 

5. Placement of the sign-up form

You’ve built the perfect form. Now where to place it? Will more people see it on the ‘Contact’ page or ‘About us’ page? Should you keep the newsletter signup on your homepage? Or put it in the sidebar too? Decisions, decisions! Here are some top places to try placing an email signup form (or two or three) on your site:

  • Top menu bar
  • Header of your site
  • In your top performing page
  • Sidebar
  • At the end of a Blog or Tutorial
  • Footer of the content
  • Popup/popover
  • Your bio/About Me page

6. Improve your website speed & user experience

Like a lot of other issues when it comes to websites and e-commerce, speed matters because Google says that it matters. On 09 April 2010, Google’s Webmaster Central Blog announced that, “We’ve decided to take site speed into account in our search rankings.” In other words, faster web pages will rank higher on search engine results pages (SERP) than slower sites.

7. A Gated Homepage

A gated homepage is when a person has to enter their email address on the homepage in order to gain entry to a website’s content. One a person does so, a cookie is kept on their browser so that they don’t have to fill in their email address again to get access. But it is not always appropriate to Gate your homepage. You should have a lot of in-depth content which people are dying to read for them to give their email address. The right time is important too! To find the right moment, you want ‘yes’ answers to questions like:

  • Will the lead benefit from having a direct conversation about this?
  • Have you earned the right to contact this lead about your products?
  • Does A/B testing show a stronger conversion rate requesting lead info now?
  • Does the content on your site address product implementation?
  • Does the content answer a question we usually get while engaging prospects?
  • Does the content answer a question we get often from current customers?

8. An exceptional Landing page

Your landing pages should focus on one main detail and that’s converting visitors into subscribers. Whether you’re asking for contact details in exchange for a discount, a free webinar or something else that the subscribers would like to have, you are bound to get more to sign up. The Design of the Landing Page has to be exceptional too. Your subscribers are only as great as the landing page that get them.

 

casa e book

 

9. Add Social Sharing Buttons

If you don’t have social sharing buttons there’s a likelihood that your content won’t get shared. Someone might want to share the content with a friend but by the time they open up a new window and sign in to their social network, they will get distracted and forget about it completely. Don’t take the risk. Add share buttons so that blog visitors will stay on your site longer. Support your present subscribers to share and forward your content by including an “Email to a Friend” button. That way, you’ll access a fresh network of new people who sign up for your emails. Do not forget to incorporate a “Subscribe” button as well in the footer.

social sharing

 

10. Correct usage of words – A/B Testing helps

“Subscribe” is up there with “Register” as an Internet no-no! Remove the words “subscription” and “subscribe”. The term implies a commitment and worse, money. Do away with any “Submit” or “Sign up”! Use first-person language instead – Try out phrases like “Sign me up” or “Send me updates.” Tell people exactly what they are getting by subscribing. Hint: It’s not a weekly email.

11. Lead Generation Ads on Facebook and Twitter

Online networking and social media marketing are useful tools to improve your online leads from which you can derive the email addresses of your potential subscribers. Build relationships with your target market via some of the popular social media networks such as Facebook, Twitter, and Google Plus.

 

fb lead gen

 

12. Facebook Offers to the Rescue

You can host a Facebook contest or giveaway either on an application tab or on your Facebook timeline. However, if you’re hosting the promotion on your Facebook timeline, it’s next to impossible to collect emails. Hosting your promotion from a Facebook Offers App is the best approach since your target audience will have to fill in their email address to redeem the offer.

13. Create Engaging Social Content

A combination of audio and video marketing using rich media can greatly improve the number of subscribers you get. Studies have shown that people like and share content that is mostly Emotional or Funny. You can share the content on your social media pages and drive fans to your website.

Do not miss the opportunity to showcase your website / content links at the right place – for example, your video on YouTube can have your website link in the description. You can also create Cards to drive more traffic. The Subscription part then depends on the last mile conversion on your website.

14. Try and leverage the following Power Tools

 

 a. List Builder by SumoMe

List Builder by SumoMe is for those individuals who want to seriously build their email list at a fast pace. The List Builder uses an email popup form to invite new visitors to join your email list, thus helping you get more subscribers. List Builder contains many features that help make it to the top of our list of email building tools. It’s A/B testing, no branding policy, fantastic templates, display controls, conversion tracking and multiple-popups will easily help you take your email list to the next level.

influencer.in

 

b. Welcome Gate Plugin

Welcome Gate is another great tool for building a list but this one works a bit differently. Why? That’s because it directs every new visitor to a well-designed landing page without showing a popup. Visitors are only redirected to the Welcome Gate page when they go to your home page. So if someone comes straight to a blog post through social media or any other source link, it would not be shown. A cookie keeps a track of this so the visitor will only see the Welcome Gate page once in their lifetime. After quite a lot of testing we came realized this plugin is more effective and powerful than other similar plugins.

c. ManyContacts

ManyContacts is an easy to setup pop-up bar that sits on top of your website and helps to convert visitors into qualified subscribers. It was designed to help owners of all kinds of websites to increase their conversion rate through the collection and qualification of contacts. It also has a platform where you can easily export emails with details of each of your subscriber (email, device used, location, etc.), which you can add to your email archives.

d. OptinMonster

OptinMonster utilizes opt-in forms as a part of an endeavor to transform your visitors into subscribers. The plugin gives out of the box integration with a popular email marketing service which makes the setup exceptionally easy. The business page of the plugin brags a 1 minute setup time and we can definitely acknowledge that. But you will need to spend more on customization and creation of forms based on your site design and goals.

 

optinmonster

 

e. UnPop

A WordPress plugin that pops up in a place on your blog that grabs the attention of your readers without blocking their view of your content. Your visitors can open and close the pop-up whenever they want. It works well with any WordPress theme and is integrated with all of the popular email services: Mailchimp, Aweber, GetResponse, Office Autopilot and Infusionsoft.

f. Zopim Chat

There are probably thousands of visitors that come to your site every year and that never contact you. Increase the chances of gaining a new lead by using live chat to automatically reach out to your potential customers that visit your site. The best part about Zopim is that you don’t have to lounge around on the PC throughout the day. By utilizing a programmed trigger, Zopim can naturally send every guest a message following 10 seconds of being on the site saying something like “Hey – do you have any inquiries I can help with?” In the event that they react, they will also be asked for their name and email address which is a win-win situation.

 

gehna

 

g. WooBox

Numerous people have Facebook pages where they engage with fans by posting offers, running contests or uploading photographs. But this can be a pretty can be tedious task for an individual. That is the place an online networking promoting plugin like Woobox can offer assistance and help you take care of all this engagement seamlessly with its page tags. For marketers there is a twofold advantage here. Not just are you enhancing your online networking presence, but you are getting the email address of all those who redeem an offer or take part in a contest.

 

Digital Marketing Experts around the world have reiterated the effectiveness of emailer marketing. So you should not miss an opportunity to effectively connect with your audience. Get going!

1 2 3 5