Digital Marketing by Real Estate Developers in Mumbai

Considered one of the biggest property markets in India, Mumbai has many real estate developers trying to reach their target audience online. Digital Marketing is one of the primary channels to connect and engage with customers online and generate quality leads. The best real estate marketing companies in Mumbai have noticed this trend are willing to go the extra mile to help real estate developers tap the online space. Here’s a detailed report on the digital marketing strategies of the top real estate developers in Mumbai.  

Lodha Group

Lodha Group is one of the leading real estate developers in Mumbai and the most profitable players in India. They are known for making landmark developments in residential and commercial spaces and pioneering new trends.

Website

UX Audit:

They have an interesting design of image slider that showcases all the project launches and  promotions. The project locator is a nice filter functionality to find project developments. Project page showcases the projects based on their location and has the information about the price too. This leads to the enquiry page with project brief and lead generation form. The website is, however, not mobile-friendly as the text is too small to read and the contents are wider than the screen.

Key Features:

  1. Projects are well showcased.
  2. Each project has a separate landing page with enquiry form.

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
148.60K 00:01:30 2.17 75.20%

SEO:

Moz rank: They have a Moz rank 42 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 63/100
  1. For Desktop Site their Speed is 69/100

Social Media Presence:

Twitter: They have an active Twitter account with around 8000 followers. They do 20+ tweets a week and have no promoted tweets. They tweet about a wide array of topics ranging from their projects to the general industry based news. In spite of these, engagement is low on tweets.   

Facebook: They have an active page with around 100000 followers. The engagement is good, highlighting the use of promoted posts. Their content includes customer testimonials and event invites.

LinkedIn: They are very active on LinkedIn and have around 47000 followers. Below is a recent post about demonetisation, which received a good response

Lodha Post

Youtube: They have 720+ subscribers with not-so-engaging videos

Google+: Their Google+ account is active having 35 followers.

Instagram: The account is active and has 1500+ followers.

Content Marketing: Though the blog page is not very attractive, they are posting at least 4 articles per month. They have a live chat option on their blog.

Real estate infographic Lodha

Godrej Properties

Godrej Properties develops residential, commercial and township projects across 12 cities in India. They provide imaginative and extraordinary spaces keeping customers’ needs in mind, making them one of the top real estate developers in Mumbai.

Website

UX Audit:

They have a well-organised menu catering to different kinds of website users (buyers, investors, NRIs etc.) They also have a nice hierarchy for project menu, leading to different property projects. Individual project pages include features like project overview, highlights and enquiry form. Their page is mobile friendly.

Key Features:

    1.   Mobile Responsive
    1.   Enquiry Form
  1.   Live Chat Option

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
206.40K 00:02:08 1.89 77.91%

SEO

Moz rank: They have a Moz rank 46 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 46/100
  1. For Desktop Site their Speed is 82/100

Social Media Presence:

Twitter:  They don’t have a twitter account for Godrej Properties.

Facebook:  They are not very active on Facebook but they still have around 58000 followers. Below is a recent video post, which has received some responses and views.

Godrej Post

LinkedIn: They are active in LinkedIn with around 36000 followers. Compared to other social channels they are more active on LinkedIn. 

Youtube: They have 740+ Subscribers and videos in their channel are pretty engaging, having a decent number of views.

Google+: They have an active Google+ account having 474 followers.

Instagram: They have 400+ followers on Instagram.

Content Marketing: They have been blogging since May 2016. They have 15 articles as of now, and they have a separate domain for blogging.

Digital Marketing by Real Estate Developers in Mumbai - Godrej

Tata Value Homes

Tata Value Homes is a subsidiary of Tata Housing. It is one of the larger real estate companies that focus on low-cost housing with modern amenities.

Website

UX Audit:

They have allocations to provide a quick filter for the audience based on the city/location of the user. The quick search option leads to a map with property locations highlighted for user convenience. Showcasing their featured projects on the homepage with prominence is an interesting feature. Laying out interesting blogs on the homepage is another noteworthy feature.

Key features:

  1. Enquiry Form
  2. Mobile Responsiveness
  3. Drop Down for selecting the appropriate city

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
70.50K 00:01:12 2.51 68.56%

SEO 

Moz rank: They have a Moz rank 30 for Domain Authority.

Website Speed:

  1. For Mobile Site their Speed is 78/100
  2. For Desktop Site their Speed is 87/100

Social Media Presence

Twitter: They have around 6000 followers. They aren’t tweeting on a regular basis and they use the same content across social media platforms.

Facebook: They have around 250000 followers and have boosted some posts a few months back, but recently they are not very active. Below is a boosted post shared a few months back which has a large number of likes and responses.

Tata value homes post

LinkedIn: They have only 110+ followers, and the page has no posts till date.

Youtube: They are current not active. Their last uploaded video was 4 months ago.

Google+: They have an active Google+ account with 85 followers.

Instagram: They are also active on Instagram having 1300+ followers.

Content Marketing: They have posted only 3 blogs in 2016, highlighting the missed opportunity in content marketing.

Digital Marketing by Real Estate Developers in Mumbai - Tata Value Homes

Mahindra Lifespaces

Mahindra Lifespaces is the real estate company of the Mahindra Group. They are one of the top real estate developers in Mumbai and the first Green Home Developer with Green Design & Healthy Living as their main focus across their projects.

Website

UX Audit:

The web page has nice project filter on the home page following the banner. Sticky enquire now button to provide constant CTA is an interesting feature. A section to attract NRI investors is also present. Menu dropdown feature is quite interesting, especially the categorized submenu for projects.

Key features:

  1. Enquiry Button
  2. Mobile Responsiveness

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
43.50K 00:01:34 1.65 76.17%

SEO

Moz rank: They have a Moz rank 39 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 55/100
  1. For Desktop Site their Speed is 73/100

Social Media Presence

Twitter: They are active on twitter with engaging tweets. Below is a public awareness tweet.

Mahindra lifespaces post

Facebook: They are very consistent in boosting posts and are active on Facebook, having around 125000 followers.

LinkedIn:  They have an active LinkedIn page, which has around 26000 followers. They are posting engaging contents on a regular basis.

Youtube: They have only 160+ subscribers. They upload two to three videos per month.

Google+: They are not active on Google+ and have only 6 followers

Instagram: They are active on Instagram having 50+ followers.

Content Marketing: They don’t have a company blog.

Digital Marketing by Real Estate Developers in Mumbai - Mahindra Life Spaces

Sobha Ltd

Sobha Group is one of the largest real estate organizations in India and the Middle East. They focus on delivering the highest levels of quality, with no compromise, making them the top real estate developers in Mumbai. 

Website

UX Audit:

The premium images rolling in the banner connects the user to the luxury of the brand. The main menu could have been more prominent instead of being placed against the sliding banners. Apart from that, the site has a very nice organization of the project information – presented state-wise and sorted by price.

Key Features:

  1. Mobile Responsiveness
  2. Enquiry Form

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
259K 00:01:23 2.10 74.75%

SEO

Moz rank: They have a Moz rank 35 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 87/100
  1. For Desktop Site their Speed is 74/100

Social Media Presence

Twitter: They are very active in Twitter having around 5000 followers and they do 3 to 6 tweets a day which is a lot compared to other developers. They have a diverse set of tweets ranging from new project launches to general industry based news. Despite these, engagement is low on tweets.

Facebook: They have an active page with around 7 lac followers and they have been posting at least twice a day and the engagement is good. Below is an organic post which had a good response.

Sobha Ltd

LinkedIn: They are very active in LinkedIn having around 16000  followers.

Youtube: They have an Active Youtube account with 570+ subscribers and they have interesting Testimonial videos.

Google+: They have an active Google+ account with 554 followers.

Instagram: They are active on Instagram with 3100+ followers

Content Marketing:  They have a blog, which is not active.They do not have any mention about their blog on their website.

Digital Marketing by Real Estate Developers in Mumbai - Sobha

Kolte Patil Developers Ltd

Founded 2 decades ago, Kolte-Patil has built residential, commercial, retail, and integrated township projects till date.

Website

UX Audit:

Interesting zoom in feature on the banner images attracts the users. Well organized menu putting out all the necessary information is a great feature. Book Online page showcases all the projects with the quick facility to book. They also have live chat option in all the pages.

Key Features:

  1. Live Chat
  2. Mobile Responsiveness

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
15.70K 00:05:08 5.1 37.32%

SEO

Moz rank: They have a Moz rank 34  for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 46/100
  1. For Desktop Site their Speed is 61/100

Social Media Presence

Twitter:  They have around 10000 followers and are highly active on Twitter. Their tweets are very engaging.

Facebook: They are having around 67000 followers and post twice a week.

LinkedIn: They have around 6000 followers and are moderately active on LinkedIn with 3 to 4 posts per month. Below is a post, which got pretty good responses.

kolte-patil-developers-limited-overview-linkedin

Youtube: They are not very active and have only 367 Subscribers. Their videos have a decent number of views.

Google+: They are active on Google+ with 114 followers.

Instagram: They are also active on Instagram having 1100+ followers.

Content Marketing: Though they do not have an attractive blog page, they are posting 2 articles every month.

Digital Marketing by Real Estate Developers in Mumbai - Kolte

Hiranandani Developers

Pioneering new technologies & bold design, Hiranandani Developers have created residential townships & commercial complexes meeting the expectations & lifestyle of the people.

Website

UX Audit:

Their Homepage design focuses on all the launches/promotions. Placement of a common enquiry form across all projects, to make enquiries for the visitor easier is appreciable. The website is mobile friendly.

Key Features:

  1. Mobile Responsiveness
  2. Enquiry Form

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
11.40K 00:02:35 2.85 32.53%

SEO

Moz rank: They have a Moz rank 32 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 35/100
  1. For Desktop Site their Speed is 45/100

Social Media Presence

Twitter: They have around 1400 followers and are highly active on Twitter with at least 4 to 5 tweets every day.

Facebook: They do have an active page with 71000 followers. Below is a Selfie contest post, which was engaging and had good responses.

LinkedIn:  They have only 190+ followers in LinkedIn and they haven’t posted anything until now.

Youtube: They have 630+ subscribers on Youtube. Though they are not active on YouTube, they have decent views for their engaging videos.

Google+: They are not active on Google+ and have only 29 followers.

Instagram: They are active in Instagram having 300+ followers.

Content Marketing:  They have their blog in Weebly and actively post articles about real estate, their ongoing projects, and latest industry related news.

Digital Marketing by Real Estate Developers in Mumbai - Hiranandani

K Raheja Corp

K Raheja is one of the most trusted real estate developers in Mumbai and the Indian subcontinent. From residences to workplaces, hotels to retail destinations, they have made a meaningful impact on the evolution of modern-day living.

Website

UX Audit:

They have a Minimalistic home page with user engagement focussed to the menu. Explore our Projects feature introduces users to all the brands, where each brand project page comes with details of the project and enquiry provision. Their website is not mobile friendly because the text is too small to read and the content is wider than the screen.

Key Features:

  1. Minimalistic Design
  2. Enquiry Form

Web Insights:

Total Visits

Avg. Time on Site

Page Views

Bounce Rate

9.70K 00:01:14 2.60 19.55%

SEO

Moz rank: They have a Moz rank 30 for Domain Authority.

Website Speed:

  1. For Mobile Site their Speed is 51/100
  2. For Desktop Site their Speed is 62/100

Social Media Presence

Twitter: They have only 180+ followers, and they have good quality tweets with no engagement. If they promote their tweets, they can get results.

Facebook: They have 4500 followers on Facebook. They are consistently posting 6 to 7 contents per week all are organic, so they are getting low responses and engagements. Below is an interesting post with not much engagement.

k-raheja-corp-fb

LinkedIn:  They are not active on LinkedIn but have around 10000 followers and they haven’t posted anything till now.

Youtube: They are not active on Youtube and have only 11 Subscribers, and their last upload was a year ago.

Google+: They do one post a week in Google+ but still they have only 8 followers.

Instagram: They have only 8 followers in Instagram.

Content Marketing:  They don’t have a company blog.

Digital Marketing by Real Estate Developers in Mumbai - K Raheja

Rustomjee Spaces

Rustomjee Spaces have transformed 10 million square feet of the city into premium townships, corporate parks, retail spaces, and 8,500+ homes with a special focus on Mumbai Metropolitan Region.

Website

UX Audit:

The web page has a simple banner with prominent CTA and Project locator. There is a showcase of featured properties, and they do have an enquiry form. Project Explorer has filters that would help the user to find properties easily and closer to their choice and their website is mobile friendly.

Key Features:

  1. Enquiry Form
  2. Mobile Responsiveness

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
16.10K 00:02:11 6.08 55.04%

SEO

Moz rank: They have a Moz rank 32  for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 73/100
  1. For Desktop Site their Speed is 89/100

Social Media Presence:

Twitter:  They are active having 1400 followers on Twitter, and they have been consistently tweeting 6 to 9 tweets per week. They have no promoted tweets so there is only little responses. Below is an interesting tweet with little engagement.

Rustomjee post

Facebook: They have around 13000 followers posting 5 to 6 times per week with little response. All their posts are organic. They might get good engagements if they boost their quality posts.

LinkedIn:  They aren’t active past 3 months, but they have decent engagements in their previous posts.

Youtube: They have 220+ subscribers, and they are uploading 3 to 4 videos per month. They have decent views. All the videos are real estate Industry related.

Google+: They are not active on Google+ for the past 2 years.

Instagram: They do not have an Instagram account.

Content Marketing: They are maintaining 2 blogs and have been posting their project related and educative articles at least once per month.

Digital Marketing by Real Estate Developers in Mumbai - Rustomjee

Adani Realty

Adani Realty has been developing residential, commercial and social club projects across Ahmedabad, Mumbai, Gurgaon, Kochi & Mundra.

Website

UX Audit:

Their web page has an interesting single scroll homepage design, which focuses on two utilities – one showcasing all their launches and promotions and the other leading the visitor directly to projects/gallery/other information via the menu. Elegant project showcase with the project overview and CTA’s leading to individual project websites are some of the noteworthy features.

Key Features:

  1. Enquiry Form
  2. Mobile Responsiveness

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
2.40K 00:01:45 1.6 37.01%

SEO

Moz rank: They have a Moz rank 16 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 67/100
  1. For Desktop Site their Speed is 86/100

Social Media Presence

Twitter: They have 50+ Followers in Twitter and are moderately active. They do 4 tweets per month. Below is an interesting post having low engagement.

Adani realty post

Facebook: They are active in Facebook having around 4k followers, and they do at least one post per day and have boosted a contest campaign, which had a good response

LinkedIn: They have 785+ followers and are not that active. They do 4 posts per month and the engagement is low.

Youtube: They don’t have a Youtube channel.

Google+: They are not active in Google+

Instagram: They are not active on Instagram

Content Marketing: They have an active blog in their website itself, and there are around 300 articles.  

Digital Marketing by Real Estate Developers in Mumbai - Adani

Oberoi Realty

Oberoi Realty has developed over 39 projects at strategic locations across the Mumbai skyline. Over the past three decades, they have been consistently providing high-design and quality residential, commercial, and retail spaces.

Website

UX Audit:

The banners and featured projects provide prominent information to the audience coming to their site. Individual project pages are organized state/city wise to make the navigation easier for the users. Schedule a visit is a useful provision for interested buyers/investors.

Key Features:

  1. Mobile Responsiveness
  2. Enquiry Form

Web Insights:

Total Visits Avg. Time on Site Page Views Bounce Rate
148.60K 00:01:30 2.17 75.20%

SEO

Moz rank: They have a Moz rank 27 for Domain Authority.

Website Speed:

    1. For Mobile Site their Speed is 46/100
  1. For Desktop Site their Speed is 68/100

Social Media Presence

Twitter: They are moderately active having only 50+ followers, and they do 2 to 3 tweets per day mostly about their ongoing projects.

Facebook: They are active on Facebook with around 13000 followers posting 3 to 4 times a week. Their posts are organic and have decent engagements. Below is an interesting post about their project.

oberoi-realty

LinkedIn: They are moderately active with around 10000 followers. They do post 3 to 4 times per month, and the posts are engaging with good responses.

Youtube: They are not active this month but have 80+ subscribers. They have many testimonial videos which are having a good number of views and response.

Google+: They are not active on Google+.

Instagram: They are highly active on Instagram having 700+ followers.

Content Marketing:  They don’t have a company blog.

Digital Marketing by Real Estate Developers in Mumbai - Oberoi

There is no doubt that the best real estate marketing companies in Mumbai are on the lookout to help leading real estate developers leverage the power of going digital. Make sure you read through our blog on Digital Marketing by Real Estate Developers in Bangalore and our detailed Case Study of How a Real Estate Company grew via Digital Marketing for better insights.

You can also check out our blog on how Casagrand generated a record 190 crores in revenue via Facebook for a detailed understanding of digital marketing for real estate.

Social Beat at the NASSCOM Content Marketing Masterclass

Social Beat was proud to be part of the NASSCOM Content Marketing Masterclass which took place at Holiday Inn, OMR, on the 16th of November, 2017. The session was led by David Appasamy, head of Branding and Strategy at Social Beat and provided insight on how content marketing can be effective for lead generation in the B2B sector. The session introduced the attendees to the strategic imperative of marketing and highlighted the importance of content marketing in the digital space.

Social Beat at the NASSCOM Content Marketing Masterclass

The insightful session threw light on how content marketing builds credibility, confidence, and preference by establishing thought leadership and helps win attention, engage with and convert prospects into customers. It also focused on the ways in which this marketing strategy enhances and amplifies other marketing initiatives such as Social Media Marketing, digital advertising, and lead generation.

Social Beat at the NASSCOM Content Marketing Masterclass

The Masterclass included a workshop to provide insights into:

  • Where organizations stand with respect to the Marketing function
  • An organisation’s level of Marketing evolution to launch a Content Marketing initiative
  • What it takes to launch a Content Marketing initiative and sustain it
  • The level of expertise and budgets required

You can view the presentation from the workshop below:

Are Mobile Apps close to extinction?

Digital technology has taken the world by storm. The labyrinth nature of the Internet has engulfed us with a blanket of convenience, making the world a much smaller place to live in. From booking a cab to ordering pizza, we have been spoilt for choice with the number of apps available in the market. Ever since the concept of applications was invented, these tiny widgets have evolved from the phone and tabs to laptops and even smart TVs.

In the past few years, there has been a drastic increase in the number of apps; however, the number of active app users have remained stagnant. According to a study, the average mobile app retention rate is just 20% after 90 days. Even if they have stayed on and not deleted the app, on an average, more than 75% of users fail to return the day after first use. These figures make us wonder – are mobile apps close to extinction?

While some of the essentials apps such as Whatsapp and Facebook will remain an active app on the phone, the rest of them will predominantly disappear. So, what is the future?

Progressive Web Apps – The future of apps

The newest trend observed on the Internet is the emergence of websites with app-like behaviour in a browser. A shortcut to these websites can then directly be added to your device home screen based on how frequently you visit them. The progressive functions of these app-like websites have coined the term Progressive Web Apps, which is the next big thing in the effervescent digital world.

Features of Progressive Web Apps

  • A Progressive Web App integrates the experience of an app in a website, providing you with the best of both worlds.
  • They look like normal websites that can be accessed from your browser. Based on your usage, the website will prompt you to add it as an icon on your home screen for direct access. With a direct shortcut, you can skip the process of visiting the website from your browser every time you log in.
  • These websites are typically displayed in full-screen without a website frame, giving the user an app-like experience.
  • With the progressive usage of these websites, you can experience full-fledged app behaviour by granting permissions to access your device camera and contacts, as per the functions of the page.
  • PWAs run on a javascript embedded with application shell architecture. These codes run in the background of the page and pre-load frequently visited images and information in the cache memory. This provides higher speed in loading the page with the combined benefit of easy offline usage.
  • A PWA requires minimal page refreshes as it works like an app and not a conventional web page.

Advantages of PWAs

  • A Progressive Web App eliminates the need to search for the native app in an app store and download it, consuming mobile data and time.
  • It will send you notifications over time only after repeated usage, living up to its progressive nature.
  • It loads very quickly, even in places of low connectivity, due to its exquisite application shell model.
  • Contrary to native apps, it does not take up as much space on the phone. It just provides you with a shortcut to the website which will behave like an app.
  • It does not hamper your privacy settings or permissions. Even if it does, it will be over a span of time, based on your usage.
  • The PWA does not need to be customized for iOS and Android platforms.
  • It caters to feature-phones and entry-level smartphones that do not have enough space for multiple apps.
  • While digital marketing is evolving in tier 2 and 3 cities, 4G connectivity is still an alien concept. PWA is the perfect alternative to an app in Tier 2 and Tier 3.
  • It also caters to the generation who are new to the Internet world for whom downloading an app is a tedious process.

How can PWAs benefit brands?

Apart from the plethora of advantages an app user faces, a progressive web app can widely benefit any brand or organization. Gone are the days when websites were merely developed for desktop usage and apps for mobile phones. Considering the fact that most of the organic traffic comes through mobile, it is now mandatory for organisations to take their digital game up a notch to cater to their target audiences. A PWA fills in the gap between an app and a website and is the perfect solution for increased sales or leads.

Furthermore, the cutting-edge application shell architecture used in progressive web apps makes it ideal for e-commerce websites. It eradicates the need to download the app and provides the user with the added benefits of higher page loading speed and enhanced performance in places of limited connectivity.

A lot of leading organisations have already incorporated the concept of Progressive Web Apps in their digital space. Flipkart and Ola are few of the early adopters of this technology. So, its time for mobile apps to move on and welcome PWAs.

Advertising Week New York and Google Partner Summit 2017 – Key Takeaways

The Advertising Week 2017, held in the fast-paced city of New York, was as insightful event throwing light on the relevant, upcoming trends in the advertising and marketing world. Held during the last week of September, the conference had a series of seminars, discussions and workshops hosted by the pioneers in marketing and advertising from around the globe. Read on to get a closer insight into the keynotes we took back home from the eventful week and how they can be utilized to build a successful brand.

Learning how to build the brands from the ones who already have

Howard Schulz of Starbucks, Jessica Alba of Honest Company, Neil from Warby Parker and more – there were so many amazing brand creators who shared their insights on how they conceptualized the brand and how they built it step by step into successful brands. These inspiring stories do instil confidence on how amazing product combined with honest and creative advertising can build brands.

Data combined with Creativity

One of the central themes that were discussed at the Ad Week was how creativity is enhanced with the power of data and analytics. Using consumer behaviour data and analytics from advertising campaigns it’s possible to create more powerful brand campaigns. For example, Dominoes presented how they listened to their consumers and realized that many of them were not happy with the way the pizza was reaching them because there was a huge discrepancy on how pizza brand videos were made and how it actually looked. So Dominoes did a series of video which shows how food photography and food videography can be deceptive. Then decided to crowdsource images from customers to see how they received their pizzas and about 25,000 customers submitted their pizzas to “Show Us Your Pizza”. While most of them were happy with their pizzas, some weren’t. So their CEO apologised to the customers and started implementing internal processes to avoid it again. Moreover, they gave a refund a free pizza to unsatisfied customers. Their honesty in advertising combined with the creative campaign helped them tremendously with growth in market share in the USA.

ChatBots & Artificial Intelligence

ChatBots have already begun creating a rage in the digital marketing space and Advertising Week 2017 left no stone unturned in letting us know that. The Facebook Messenger Bot leads the bot universe with advanced customer service that helps consumers reach the solution faster. This, in turn, helps in an enhanced lead generation. Furthermore, experts have also noticed an emerging trend of voice-based devices entering the digital market.

It is said that interacting with a bot is sometimes more effective than visiting a mobile site as it provides more customised and personalised engagement. For example, the bot designed by KLM Airlines can address numerous queries from travel information to a flight change. This makes the entire digital experience of the consumer more convenient and hassle-free. However, it is advisable to use existing apps, like the Facebook Messenger, to reach your target group instead of building native apps.

With Google Home, Alexa and others launching intelligent assistants it’s become an exciting space to watch out from an advertising perspective. With 40% of searches in the USA being voice searches, it is likely to change the fundamental business model of Google. While assistants still have slow adoption in India it’s a space to watch out for.

Smarter Attribution

With users accessing websites, apps and content from multiple devices and some devices with no screens (i.e. assistants like Google Home), attribution is getting harder. The initial days of Advertising Week 2017 introduced us to the concept of split funnel advertising to help measure attribution for enhanced sales and lead generation. The model helped us understand consumer behaviour and figure out which touch points of the consumer need attribution. To begin with, the seminars held on smart attribution made us familiar to the fact that most funnel models highlight which channel is the most useful to increase conversions but do not explain why the consumer converted in the first place. It also helped us understand that consumer behaviour is critical to attribution and the only way we can understand consumers is by adding a twist of creativity to the marketing funnel.

Additionally, the workshop focused on how the marketing funnel model can be made even more efficient by gathering data from different fields and adding in multiple channels that generate guaranteed results. To achieve this, it is important to figure out which channel generates long-term revenue. Channels that add a lifetime value to the marketing funnel have the potential to change the attribution piece completely, especially when complex channels like that of TV and other non-digital aspects are involved.

Google recently launched a new tool called Attribution, which allows for data-driven attribution powered by Google’s AI. It brings your marketing data together to give you a complete view of your performance and insights you can use to optimize your marketing across channels and across devices. It will allow you to:

  • See the entire customer journey
  • Measure the impact of each marketing touchpoint
  • Get insights faster
  • Take decisions and action

We just started testing it out and will share more insights shortly.

Digital Out of Home (OOH)

Digital out-of-home taps the concept of traditional advertising by adding a digital twist to it. It utilizes the conventional channel of outdoor banners, billboards and digital screens in public spaces to showcase a product to consumers. Since people are noted to be outside their homes 70% of the time, this mode of advertising helps in a more integrated targeting.

Viewers are not interrupted by digital ads on their personal screens but on the screens, they are exposed to on a daily basis. Additionally, digital out-of-home ads cannot be fast-forwarded, skipped or blocked, giving brands the added edge of reaching out to their audience. Apart from merely detecting the GPS location and retargeting consumers, these ads can also be triggered by other factors, like weather conditions, to showcase a refreshing product on the screens during a hot sunny day. Furthermore, digital out-of-home ads can also be customized for security cameras located up to 1000 feet away, making it a clear channel for providing data.

This digital OOH is still in a very nascent stage in India, the convergence of the physical and digital world is indeed exciting.

Google product updates at the Google Partner Summit 2017

The Advertising Week was coupled with the Google Partner Summit held on September 28th, 2017. The summit presented us with an array of interesting Google product updates to fuel the branding and advertising industry for the upcoming year, apart from the basic digital marketing trends to expect in 2017. Listed below are few of the key product updates that are guaranteed to create a huge positive impact on your firm’s digital marketing plans.

AMP for Adwords landing pages: Gone are the days when AMP was available only for content-heavy sites. Google has noticed the importance of an ad to load faster for higher lead generation and introduced AMP for landing pages. While AMP has already been an important SEO factor, we have now started leveraging it even for paid advertising.

In-market audiences for search: Google has introduced in-market audiences for the search engine so brands can now showcase their products to those who are actively searching for it.

Brand Planner: Though still in the development stage, Google is planning to introduce Brand Planner – a tool similar to Google Trends – to track audience insights and to give brands more actionable insights.

Location extensions for TrueView ads: Brands can now showcase their location in YouTube TrueView ads to increase traffic to their showrooms.

YouTube Ad Sequencing: Brands can also sequence their ads on YouTube as per the viewing of the visitors.

Consumer patterns and life events in Gmail ads: Gmail Ads can be customised based on consumer data like marriage, graduation and birth.

YouTube Insights for search: Viewers can now watch ads that are customized based on the content consumed by them.

Local inventory listed on Google: Brands can get their inventories listed on Google Maps for increased footfall. They can also retrieve the data of the number of people who have visited their stores through these listings from across 19 countries and get a better understanding of how mobile search can help offline retailers in India.

Cross-device data for analytics: Brands can study consumer behaviour through data from advanced social media analytics retrieved from all digital devices – from a handy smartphone to a smart TV.

After getting enlisted as a premier Google partner and attending the Google Partner Summit 2016 in San Francisco, Advertising Week 2017 was a much-anticipated event for us. It provided us with glorious insights and practices of the international digital marketing industry. It is time you start implying these practices in your marketing strategies to take your business to the next level. We know we are!

[wpsp]