Marketing is all around us. It is more than the ads we see plastered across billboards, the jingles on our radios, and the ads on our TVs. With new digital platforms mushrooming, marketing has definitely evolved over the first decade of the 21st century. Having said that, there are certain aspects of marketing that form the crux of it and have remained timeless essentials that work to build a brand. Here are three such trends:
The art of storytelling remains powerful and paramount in the world of marketing. Simply because stories serve as effective communication that consumers connect with. Things that move us, be it with humour, emotion, or anything else, leave an impact, and brands have been quick to grasp the many benefits of utilizing this. Using storytelling captures attention and reels people in to see the story through to the end. This increases brand recall, awareness, and more importantly a connection with a brand that consumers can identify with.
This is best understood through stories of how some brands used engaging narratives to set the stage to pack an emotional or meaningful punch, or vox-pop videos to increase engagement. Be it the films that BMW launched in the early 2000s to showcase their cars or the recent Puma campaign on what it is to be a “proper” woman that used the stories of successful women like Mary Kom, Dutee Chand, Anjali Lama, and others, to celebrate and give expression to individuality and women empowerment. The common aspect of both these campaigns is effective storytelling that got the audience’s attention. This is an evergreen trend that will continue to be the most important aspect of marketing.
Using storytelling to spread awareness on gender disparity – Wonderchef
Our #DearManHoldThePan social experiment campaign with WonderChef used impactful storytelling to address gender disparity, starting in the kitchen, between a woman’s role in the kitchen in comparison to that of a man. Cooking is an essential life skill that shouldn’t be gendered as a role, and this is the story we wanted to bring out. The video sees conversations with different men and women based on their real-life experiences, notably proving that women still bear the brunt of kitchen responsibilities. Garnering over 2 million combined views on Facebook and Instagram, the video went viral upon its launch, with scores of people coming forward in agreement. Our influencer campaign #IHeldThePan had the likes of Jay Bhanushali, Swapnil Joshi and 73 other such famous personalities speak up for the cause, proving that storytelling is not only a great way to showcase your creativity, but also guarantees results.
2. Influencer/word-of-mouth marketing
How many times have we tried a product just because a friend said it worked well for them? We all do this. Hearing from someone else that a certain product worked for them, or about an interesting ad that piqued their interest can do wonders for a brand. This is where influencer marketing comes into play and this type of word-of-mouth advertising has remained a strong driver for customer engagement. Brands have employed influencers and celebrities alike to promote their products for them.
People follow these personalities as they can identify closely with them and want to be like them. Word of mouth creates an image of trust and reliability around the product and serves as first-hand product testimonies.
Case in point, Himalaya facial wipes, which focused solely on marketing through word of mouth, employed influencers from a range of different niches – from lifestyle and fashion. These influencers used facial wipes and created engaging content on both their blogs and social media handles. The content was eye-catching, tailored to the kind of followers each influencer had garnered. By exuding class through the product itself, and reliability through the firsthand nature of its marketing, their facial wipes were featured in images across the globe, helping them to amass a total impression of 10 lakh and a total engagement and clicks of 1.7 lakhs.
Driving app installs and purchases through influencer marketing – Bewakoof
With the objective of connecting Bewakoof with the relevant audience, we partnered with 9 millennial influencers from across India on TikTok. We asked them to create content to promote Bewakoof’s merchandise, with a call-to-action encouraging viewers and followers to download the app. The videos used the popular method of displaying before and after transformations, showing them as their most stylish selves once they wore Bewakoof’s line of apparel. This word-of-mouth marketing drove engagement and helped Bewakoof achieve over 25,000 app installs and more than 750 conversions, with a great return on ad spends. These results drive home the fact that consumers are more likely to listen to people they look up to, who vouch for the reliability of a product.
As we mentioned before, people connect with brands more when they identify with them. One of the key ways to make that happen is by creating personalised content for audiences. It is a crucial part of the customer journey and the experience itself. This is why brands incorporate personalisation with three relevant and significant elements in their marketing strategies – geographic, demographic and language. Personalisation, as a trend has remained unchanging because of how fundamental it is in any campaign. Segmenting your audiences and showing them customised messaging based on their likes and interests can positively influence any campaign and the brand connect. Personalised design and content, too, play an integral role in delivering results.
With marketers having access to real-time data and AI coming into play, personalisation is going to become a lot more accurate, making the customer journey much more enjoyable if used the right way.
Driving higher impact at a lower cost with testimonial ads – Sundaram
In order to bring out the long-term rewards of investing in mutual funds, we helped Sundaram run ads that showcased the end results of doing so. We created ads with customized investment journeys for different audience segments. These ads displayed different visuals which implied that by investing in mutual funds, people could reach their financial goals to achieve their dreams. For example, we targeted travel enthusiasts who searched for travel and investment-related brands and competitor keywords by placing ads on travel sites. Similarly, we ran personalized ads for car enthusiasts who had also searched for investment-related keywords. In our targeting segments, we excluded audiences who searched for car parts, servicing or accessories to ensure relevant audiences saw the ads. To add to that, the ads used images customized for a better fit instead of generic stock images. This resulted in a staggering 91% increase in conversion rates, a 32% decrease in cost per lead, and a 39% increase in click-through rates. This goes to show that personalisation gets messages across better, with higher impact.
So while this decade saw some great new marketing trends come up, only the methods that get to the heart of the matter and look at long-term gains really stick their landing. As the world around us changes, these techniques also evolve and grow to accommodate newer inputs. With a whole new decade upon us, marketing in 2020 will see new technologies unfurl and change the playing field, pulling brands to think out of the box.
As the saying goes – The world is becoming a smaller place and digitisation is definitely contributing to it. Speaking of digitization, online advertising is considered a boon for businesses to keep their audiences interested in their brands. However, targeting the right audience is the first challenge faced by advertisers. This is where Taboola emerges as a game-changer in the sector of native advertising. With multiple options and settings, brands are able to create relevant and consistent content for ads that are published in multiple webpages and are synced with the design and behaviour of the users on the page. The best part of using Taboola is that advertisers can reach out to a large target audience to make their content visible and thereby converting potential users to customers.
On the other hand, managing ad spends is the next challenge faced by digital advertisers. This is when Google DV360 comes to your rescue. DV360 is a service platform that helps online advertisers to optimise their campaign with data-driven insights. This platform integrates various advertising tools to create ads that are impactful and efficient. With DV360, it has become easy to manage ad spends and revise the strategies for maximum ROI.
The best of both worlds
The good news for digital advertisers is that Taboola inventory is now directly integrated with Google DV360, Google’s Programmatic Platform that is also available in India. This means marketers can now access Taboola using the DV360 platform and enjoy the convenience of optimising their campaigns while reaching a relevant target audience. This integration comes in as a blessing for advertisers to make constructive decisions to run campaigns that meet all the goals while managing spendings to yield the best results.
How to activate Taboola on DV360?
If you are already using DV360, activating Taboola is a simple process. Here is a step-by-step guide to activate the Taboola Exchange option on the DV360 platform.
Firstly, log in to your DV360 account. On the left menu, select the settings and click on the basic details option.
Then, spot the exchanges section and find Taboola exchange from the list of options on the page.
Tick the box next to Taboola exchange and save your changes.
Now you are all set to start your ads and bring out the best results as per the objectives of your campaigns.
Online advertisers have started leveraging both Taboola and DV360 to run successful campaigns by making the right decisions and targeting a wide range of audiences with innovative creatives, audio and video ads. If you have still not used these tools, hurry up and leverage these valuable platforms to build your brand and generate maximum ROI.
I joined Social Beat Bangalore as a Marketing Intern for a period of 4 months. As someone with little to no experience in marketing, I was quite apprehensive of my job role in the beginning, but the assurance I had received from my manager Tejasvi Batria during the interview with regard to my learning curve at the organisation was very helpful in alleviating my anxiety. The work I did was enjoyable and extremely rewarding from day 1. Instead of mechanical/ backend work that I expected as an intern, I was asked to try and create campaigns for leading clients on the very first day, and continued to be one of my main tasks till the end.
This internship has provided me with confidence in tackling social media marketing campaigns, events, corresponding clients and the likes. Besides the immense learning curve, I have also built lasting relationships over the months with my colleagues who were not only warm, but very helpful at every turn. This surely made Social Beat stand out among all the other organisations I have associated with. I have never had to hesitate to seek assistance or inputs from even the senior most employees/ managers.
This internship has been a truly rewarding experience in terms of exposure to the industry, client allocation, the nature of my job, as well as the organisational culture. Not just professionally, Social Beat also allowed me to become more spontaneous and divergent in my thinking, more refined in executing assignments, and thus helped me grow personally too.
Lastly, but most importantly, I experienced “have fun while you work” quite literally at Social Beat!
23 January 2020, Mumbai – Social Beat’s fourth edition of its Digital Leadership Summit was held in Mumbai, in which the top industry leaders across sectors came together to share their insights and experiences, as well as forecast digital marketing trends for the future. Last year’s Summit, which was conducted in Bangalore and Mumbai, was a huge success, focusing on innovations across video, vernacular trends, voice marketing, and Artificial Intelligence and Virtual Reality. This year, one of the biggest talking points of the Summit was tapping into India’s next billion data users, how they will influence digital transformation across Bharat, and leading through disruption in various sectors.
The Summit focused on the prospect of the digital space this new decade, especially this current financial year. Sectors that are expected to see transformation were also discussed, including FMCG, retail, e-commerce, B2B, BFSI, real estate, and Internet businesses. Abhinav Jain, Co-Founder of Shop101 and Kaushik Mukhergee, Co-Founder and COO of SUGAR Cosmetics took up the first two sessions. They spoke about their individual brands, and how each of them introduced their products to consumers in the Tier II and Tier III cities – targeting to reach close to 400 million new Internet users. Abhinav also shared his insights on leveraging social relationships of sellers and democratizing commerce with a seamless product. He then spoke about creating micro-entrepreneurs in Bharat, driving 70% of transactions from outside top cities.
This was followed by a panel discussion on leading BFSI through disruption. This session included Ajit Narasimhan, CMO of Sundaram Mutual Funds, and MVS Murthy, Head of Marketing, Digital and Corporate Communications at Tata Mutual Funds. Moderating the panel, David Appasamy, Head of Brand and Strategy of Social Beat, said, “While the banking and financial service sector has been slow to adopt digital, many upcoming trends and new technologies are taking efficiency and outreach to new heights. Big data, AI, and voice are just a few major trends that are likely to make a huge impact on BFSI.”
The next series of talks were led by Ravi Saxena, CEO of Wonderchef, Sandeep Lodha, CEO of Weddingz.in and of OYO, and Arjun Choudhary, Chief Business Officer and Founding member of mfine. Mr Ravi spoke about how Wonderchef has built its brand name and become a digitally-led business in a competitive market, while Sandeep and Arjun spoke about the disruption of their business fields in India, and solving challenges using the right channel mix and building great community networks. Sandeep also shed light on how innovation can impact a digital user’s behaviour, and the influence innovation has which can potentially disrupt the wedding industry.
The event came to a close with a final panel discussion on innovation and trends for 2020, digital growth, and focus on digital strategy and performance by industries across their respective fields, moderated by Suneil Chawla, Co-Founder of Social Beat. He stated, “The last decade saw a quantum leap in the growing number of data users. This decade will now witness the digital medium open its doors to vernacular content and marketing to a brand new audience, radically changing the landscape of digital solutions. It will be exciting to see the impact unfold.” He was joined by Vinesh Gadhia, Senior Vice President of Lupin Ltd., and Juhi Singh, Digital Evangelist, Digital Transformation and Strategy Division of Marico.
I heard about Social Beat from my classmate who happened to be working there as an intern for digital media. I was searching for a good place to do my internship to gain some experience and I joined Social Beat as a web intern.
I had gained some experience in the domain previously by working on college projects. I had also completed my undergrad in Computer Science and Engineering from Hindustan Institute of Technology and Science.
After starting my internship with Social Beat, the first month was a tester for my skills where I was trained and later given tasks to complete, based on the training provided. I was mentored by a skilled designer who has now become a good friend. I learned quite a few things about designing from him.
In the second month, I was given client work which made me confident about my communication skills and also taught me to keep the client at the center for better client retention – one of Social Beat’s biggest values. I made mistakes and I also ensured that I learnt from them.
In the third month, I was mentored by a video editor. This time too, I didn’t just make friends but also got essential learnings for video editing.
When my internship came to an end, I understood that what I knew about my domain was just a bucket of knowledge compared to the whole sea. Over the course of my internship, I learned how to face and handle clients, how to work professionally, how to create impressive and impactful work, and how to take ownership.
I was also given the opportunity to work on other domains to experiment such as Voice-Enabled websites, Uber and Ola APIs for the clients. I also worked with Virtual and Augmented Reality as it was one of the domains I specialized in.
The atmosphere in the company is pleasant and everyone always greets each other with a smile on their face. Working as an intern made me realize that I have so much to learn. So, when I got the opportunity, I joined Social Beat as a full-time Web Developer. It’s been 10 months and I get to learn something everyday from my colleagues and peers.
I don’t know where to start but I would like to thank Vimal Micheal, my mentor. Vikas Chawla, Suniel Chawla, the co – founders and Arushi the head of the Tech Team for giving me this opportunity to work for the company and letting me contribute my skills and knowledge for the betterment of the company and my personal growth as well.